How to Analyse Survey Responses

Firstly, select the Surveys Module and then select the survey you wish to analyse the responses of. Once you are within the View Survey screen, select Analyse Responses over on the left hand side, and follow the next steps:

1. Versions : If at any point you have retracted your live survey and republished it, this will create a new version. Therefore, please use this field to select the version you wish to view.
2. Rules Applied – Filter : If you select Edit you can filter between confirmed and unconfirmed responses.
3. Rules Applied – Show : This option allows you to filter by survey questions, full or partially completed responses and timeframe. You can also filter by any demographics if you have been collecting this as part of the survey.
4. Chart Type – You can choose between multiple graphs and charts by selecting the Chart type button on any question. You can also tick the Apply to all box if you wish for all questions to be displayed this way.
5. Display Options – If you select Display Options on any question, you can choose to remove the chart, data table, and also remove any zero-response answer choices. You can amend per question, or tick the Apply to all
6. Saved Views – If you need to review filtered results regularly, you can select Save View at the top of the page and give it a title. All saved views can be viewed via the Saved Views button at the top left of the page, or you can toggle between views using the Saved Views field.
7. Exporting – To export, select the Export button towards the top of the page. The system will ask you to choose either PDF or MS Word format and then click Export. A copy of the survey analytics will automatically be sent to the email address associated with your Tractivity user login.

Please Note -Please see additional article "How to Download Survey Response Reports" which may be of interest.