Tractivity v23.2 - New Release Notes

In August 2023, we released our version 23.2 update for Tractivity. This quarterly release including many new features as requested by Tractivity users, as well as many bug fixes to make Tractivity better than ever.

You can find a video demonstration of this new release at the following link: What's new inside Tractivity v23.2

New "Known As" field for Contacts
Contacts' preferred names or aliases can now be recorded on Tractivity.

Additional accessibility fields for events

You can now include additional questions on the events registration and invite confirmation pages. Answers to questions will be saved against the event invitation and available when hovering over the special requirements "eye" on the Event View > Invitees grid, or when exporting a list of invitees as a CSV.  These new questions are listed below:

• Do you have any dietary requirements? Yes/No
  • If yes, a dropdown list will be displayed. This will be populated from the "Dietary Requirement" field data; this can be changed in the System Admin tools.
  • If the value "Other" is chosen, an additional field will be displayed, where the stakeholder can add their own dietary requirements.
• Do you have any allergies? Yes/No
  • If yes, a dropdown list will be displayed. This will be populated from the "Allergy" field data; this can be changed in the System Admin tools.
  • If the value "Other" is chosen, an additional field will be displayed, where the stakeholder can add their allergy/allergies.
• Do you have any accessibility requirements? Yes/No
  • If yes, a dropdown list will be displayed. This will be populated from the "Accessibility Requirement" field data; this can be changed in the System Admin tools.
  • If the value "Other" is chosen, an additional field will be displayed, where the stakeholder can add their own requirements.

Custom question for events (Registration page & Invite Confirmation page)

You can now include a "custom" question on event registration and invite confirmation pages. As an example: "What breakout room do you wish to join at the event?" or "Are you a member of the XYZ committee?". This dropdown question can be made unique on a project-by-project basis. Responses to this question will be available to view on the CSV Invitee exports.

To use this feature, please reach out to your Customer Success Manager and let them know what question you would like to include. 

New question "Would you be interested in hosting or facilitating a future event?"

Requested by a number of Tractivity users, this question that can be optionally enabled on event registration and invite confirmation pages. Responses to this question will be available to view on the CSV Invitee exports. 

• BUG FIX - Last Logged-In Date
  The last logged in date was not being recorded accurately. This has now been fixed in the header and in the user access report.  
• BUG FIX – Questions for analysis data grid
  The data grid was showing paging numbers at the bottom of the grid which should not have been there. They have now been removed.
• BUG FIX – System Data Export Account Handlers
  The System Data export was exporting Account Handlers that were set as 'AllowEdit=false'. This has been fixed so now the export only exports Account Handlers with 'AllowEdit=true'.
• BUG FIX – Mailshot statistics incorrect
  A behind-the-scenes process which powered the 'Mailshot statistics' report has been updated as the number of 'Recipients sent to' was incorrect.
• BUG FIX – Project system data icon misaligned
  The expand icon was misaligned if the title of a system data module was too long. This has now been corrected.
• BUG FIX – Organisation Address
  Archived Buildings were still displaying against Organisation records when searching for an Organisation by postcode. This has now been fixed.
• BUG FIX – Refer Enquiry Email From Address
  The referral emails were being sent with the "From" email address of the logged in user. This has been changed to the Project Email if one exists, otherwise the logged in user’s email is used as a fallback.
• BUG FIX – Survey Analytics Chart Labels
  If chart labels were particularly long, the front of the labels were being cut off. This has been changed so now the end of the label is trimmed with a "…" after a certain length has been reached.
• BUG FIX – Mapolitical imports
  Some imports were doing a full import each night rather than a partial import, causing a slowdown for the whole import process to complete across all site installations.
• BUG FIX – Associated Contacts ICS File
  Formatting issues with ICS export files (for adding events and meetings to your Outlook calendar) have now been fixed.
• BUG FIX – Adding email address in email module
  There was a bug whereby if you added an email address, then removed it, it was not possible to add the same email back again.