Tractivity v25.6 - Release Notes

This update was released on Wednesday, 2 July 2025. If you have any questions about this update, please contact your Customer Success Manager at customersuccess@tractivity.co.uk.

Improvements

• Activities - Notification Tagging
  You can now tag another User in an Activity. This is available for all types of Activities, including Enquiry, Contact and Organisation. Tagging a User will display a notification for the tagged user on their Tractivity Home page; a new Notifications tab is available. See more at [LINK TO HELPDESK ARTICLE]

Bug Fixes

• Organisations & Contacts - Detached Contacts
  When viewing an Organisation, detached Contacts would sometimes fail to display the name of the User who detached the Contact.
• Organisations & Contacts - Organisation Start Date
  If using the "Start Date" field for Organisations, this field would automatically fill in with today's date. It now displays as a blank field when the "Add Organisation" page is loaded.
• Organisations & Contacts - Subscription Preferences update
  When using the button to send a Contact a 'Subscription Preferences' update email, the confirmation prompt would sometimes fail to close. This has now been resolved.
• Mailshots - Mailshot Statistics
  Link statistics in the Mailshot Statistics now display correctly when a mailshot contains no links. Additionally, the "Link Title" column title now displays as two separate words.
• Events - Changing Status to Completed
  The Attendee list when changing an Event's Status to Completed had been found to have several issues with filtering. These have now been resolved.
• Surveys - "Closing soon" message
  This issue affected the message that prompts stakeholders to complete their surveys soon when the Survey is close to its closing date and time. Bi-lingual systems now include a Welsh translation for this message, and all systems have had the repeating message issue resolved.
• Reports - Organisation Reports with multiple Projects
  The Report 'All Organisations' now displays a row for each Project that an Organisation can be found in (when shared across multiple Projects).
• System Admin - Deleting a User
  Some clients had reported crashes when deleting a User using the System Admin tools.
• System Admin - Merging stakeholders
  Issues affecting filtering the duplicate list have now been resolved.
• Multi-factor Authentication - Passcode submission
  An issue was identified when confirming the passcode for multi-factor authentication by using the Enter/Return key on a keyboard

For more information on any of the issues described, please contact our Customer Success team at customersuccess@tractivity.co.uk.