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Tractivity v25.7 - Release Notes

A selection of tweaks and fixes for our second release of Summer 2025

This update was released on Tuesday 29 July 2025. If you have any questions about this update, please contact your Customer Success Manager at customersuccess@tractivity.co.uk.

Improvements

  • Reports - Enquiry Reports
    The Reports "All Enquiries Between Dates" and "All Enquiry Activities Between Dates" have been updated with additional fields, as requested by Tractivity users.

Bug Fixes

  • Organisations & Contacts - Subscription Preferences
    The prompt when selecting the "Send Update Request Email" option has been corrected to align correctly.
  • Events - Change Event Status
    This page has been updated to improve filtering when selecting which invitees to be marked as having attended your Event.
  • Surveys - Missing First Name on Confirmation Email
    An issue causing the first name to sometimes be missing from the greeting of a Survey Response Confirmation Email has been resolved.
  • Surveys - 'Your Details' page
    You can no longer submit details on the 'Your Details' page of a Survey Response that exceed the character limit. A warning will display if you attempt to do so.
  • Surveys - 'Your Details' page
    An error causing the notice of a Survey's impending closure to not appear on this page has also been resolved.
  • Buildings - Building Activity
    Viewing Building Activities would sometimes result in an error message. 
  • Stakeholder Import - Account Handlers
    An issue was identified with running imports when a "non-User" Account Handler was included in the 'Account Handler' column.
  • Stakeholder Import - "400" error
    Records in some imports would return an error: Response status code does not indicate success: 400 (Bad Request) . This has been resolved so the error no longer displays for affected records.
  • Share Stakeholders - "Select All"
    Some users had reported issues with the "Select All" checkbox in the 'Share Stakeholders' tool in System Admin. This has been resolved so that the checkbox works as expected.

For more information on any of the issues described, please contact our Customer Success team at customersuccess@tractivity.co.uk.