What is an SPF record?

If an amber warning appears as shown here, you don’t have an SPF record setup.

Don’t worry - this can be easily done through your IT team.

To set up an SPF Record, please forward the below text to your IT team;

We are requesting that you ask your IT team to add a text-based SPF record to our email server, spf.tractivity.co.uk. An SPF record is essentially a rule that permits for our server to send emails on your behalf. This will mean that any SPAM checking software that runs an SPF lookup on receipt of an email will return a positive result.

Once an SPF record has been successfully set up, the SPF symbol will turn green.

Don't worry; you can still send emails if the above SPF symbol is amber. Tractivity will send all emails with a from address of “mailings@tractivity.co.uk ” on behalf of the logged in user (see below for example).