energy industry worker with helmet looking at phone

The UK's leading stakeholder management software

Q: How long does implementation take?

Two to six weeks from contract signed to live launch, depending on deployment complexity, against 12 to 36 months typical for installed or in-house built systems. That covers planning calls, system set-up, configuration, stakeholder data import, checks and end-user training. Every account gets a dedicated UK-based Client Success Manager, a minimum of 20 hours' onboarding and two 1.5-hour training sessions.

Tractivity stakeholder relationship management platform brings every stakeholder, engagement, issue and commitment into one system, trusted across the UK and Europe. Keep teams aligned, cut risk, and report to boards, regulators and FOI requests without relying on spreadsheets.

The UK's leading stakeholder management software

Understand your stakeholders, clearly and consistently.

Built for organisations that have outgrown spreadsheets and need an engagement record that holds up to scrutiny.

Stakeholders are central to any project or consultation that focus on delivering impact and sustainable outcomes.
Tractivity brings all your stakeholder information into one system, so you can see who matters, what’s been said, and what needs to happen next.
From engagement history to issues and actions, everything is easy to find, easy to update, and ready to report.

Improve your outcomes with Tractivity

Tractivity manages every part of your consultation and stakeholder engagement work. Effectively map, engage, understand, and deliver compelling insights and improved outcomes. No matter what type or how many projects you’re running.

For government and local authority teams, Tractivity works as a citizen engagement platform for government, covering public consultation and community engagement with the audit trail that the Gunning Principles and statutory consultation duties demand.

Map your stakeholders and know them in detail, across projects

Create comprehensive profiles of all individuals and organisations that are stakeholders across your projects and organisation, with shared visibility for relevant teams and roles.

Map their affiliations to better understand their interest and influence, while ensuring insight is shared appropriately across projects, teams, and roles.

Create real-time, location-specific reports using Google Maps to evidence stakeholder distribution and emerging concerns.

homepage map and organise

Create targeted communication and listen to your stakeholders

Sending the right information to the right stakeholders at the right time is crucial. Build engagement plans based on your stakeholder mapping, with tasks and objectives clearly assigned to team members to ensure accountability and avoid oversights.

Tractivity provides a complete range of engagement tools, including surveys, emails, and event management, to help you target specific audiences. Capture and retain all feedback and responses to evidence that you are listening and inform future decisions.

homepage engage and listen

Unlock insights to help you make better decisions

Track and monitor progress across projects and teams. Access real-time reporting to understand changes in stakeholder relationships, identify gaps in engagement, and surface voices that need to be heard.

From configurable dashboards to detailed reports, Tractivity makes it easy to explore your data, track commitments and trends over time, spot changes in sentiment, and prioritise actions across teams.

homepage analyse and improve

A single stakeholder management software system

Manage all your stakeholder engagement in one place. Tractivity combines powerful stakeholder engagement tools with AI-driven automation, so you spend less time on manual work, and gain smarter insights. From automatic stakeholder detection to AI-assisted data management, Tractivity supports best practices so you can deliver meaningful engagements through over 150 pre-built reports.

Centralised contacts database

Eliminate the use of multiple spreadsheets, communication and reporting tools. Centralise all your contacts' information and engagement history in one system.

Stakeholder mapping

Categorise stakeholders by influence/interest levels, relationships and more. Track and filter feedback and engagements. Reports are available to output all information in a range of views.

Communication campaigns

Target your stakeholders with branded newsletter campaigns and keep your audience informed. Reach stakeholders by location or category-based filters and deliver unlimited emails.

Commitment tracking

Keep every promise in one place. Log commitments from all engagements, assign owners and deadlines, track status and risk, and link each commitment to the right stakeholders and locations for fast filtering, reporting and export.

Multi-project management & access

Easily manage stakeholders and engagement activity across multiple projects. Role-based access and permissions allow teams to control who can view and manage each project.

Interactive dashboards

Use a range of built-in dashboards to provide a clear view of all projects' KPI outputs. See trends over time as your project evolved and deep link into the granular data behind the summary graph.

GDPR compliance

Manage stakeholders’ subscriptions with ease. All opt-ins and unsubscribes are tracked automatically, ensuring you only communicate with stakeholders who have opted in.

AI-Powered Features

Automatically capture stakeholders from Outlook and shared mailboxes, then use AI-driven dashboards to surface key metrics, spot trends and sentiment, and monitor engagement in real time, with Power BI integration coming soon for custom reporting.

Using multiple tools isn’t just inefficient; it’s risky.

Teams that move off fragmented tools see around a 20% efficiency gain, worth £5,000 to £8,200 per professional per year.
Purpose-built for stakeholder management, Tractivity replaces fragmented tools with one reliable system for engagement, governance and reporting.

Fragmented tools and spreadsheets

Tractivity stakeholder management system

All stakeholder data in one place, no duplicate records

Stakeholder information shared across projects, teams, departments

Engagement activity recorded and managed consistently

A complete, up-to-date view of engagement, issues and sentiment

Issues, actions and commitments tracked clearly end-to-end

Manage stakeholders across projects without duplicating data

Role-based access and permissions controlled by project and role

UK-hosted, GDPR-compliant data with ISO-certified security

Stakeholder mapping that evolves over time, not static snapshots

Project and organisation-level reporting, with 150+ built-in reports

Clear audit trail to support governance and compliance

A single source of truth for consultation and engagement activity

Designed for both ongoing and project-based engagement

You're the expert. We're the software.

The home of stakeholder engagement

Great engagement is done by practitioners, not by software vendors. So we don't just build the platform, we host the room where the engagement community comes together. Every year, hundreds of engagement professionals meet at our Stakeholder Engagement Day: peer-led, and now in its fourth year. It's a kind of expertise no other platform can replicate.

What is stakeholder relationship management (SRM) software? SRM software brings every stakeholder, interaction and commitment into one system, so teams can see who matters, what’s been said, and what happens next. Unlike a spreadsheet or a CRM, it’s built to evidence engagement, track sentiment and report to regulators, boards and FOI requests.

What’s the best stakeholder management system in the UK? The right stakeholder management software depends on your sector and scale. For regulated UK and European organisations, Tractivity is a strong fit: 20+ years in the market, 100+ named UK and EU clients, and public-sector accreditations including ISO 27001:2022, Cyber Essentials Plus and NHS DSPT. National Grid runs 400+ users on it, EDF logged around 30,000 stakeholder issues at a 100% response rate, and our pricing is published.

How is stakeholder management software different from a CRM? A CRM tracks revenue and sales pipeline. Tractivity tracks relationships, sentiment and engagement, the things a sales tool was never built for. It models one-to-many, many-to-many stakeholder relationships across projects, and keeps a defensible record for regulatory scrutiny rather than commercial reporting.

Is Tractivity secure enough for government and NHS use? Yes. Tractivity is UK-hosted by default on Microsoft Azure (UK South), holds ISO 27001:2022, Cyber Essentials Plus and NHS DSPT, and is a G-Cloud supplier on the Crown Commercial Service framework. It’s trusted by the NHS, HM Treasury and Welsh Government, with role-based permissions and GDPR-safe data handling.

Can Tractivity be used across Europe? Yes. Tractivity is UK-hosted by default on Microsoft Azure, with EEA, US and other regions available for data residency, and it’s GDPR-compliant by design. It holds ISO 27001:2022, the international information security standard, so it suits organisations across the UK and Europe. Welsh language support is live, with more localisation as we expand.

How much does stakeholder management software cost? Tractivity’s SRM licence is £9,495 a year, plus £500 per additional user. There are no caps on stakeholder records, communications sent or engagements captured, and no feature gates between user types. The Engage-360 public portal is a separately-priced module, scoped to your audience size, branding and integration needs.

How long does implementation take? Four to six weeks from contract signed to live launch, against 12 to 36 months typical for installed or in-house built systems. That covers planning calls, system set-up, configuration, stakeholder data import, checks and end-user training. Every account gets a dedicated UK-based Client Success Manager, a minimum of 20 hours’ onboarding and two 1.5-hour training sessions.

Can Tractivity replace our stakeholder spreadsheets? Yes, and it’s the most common reason teams move. A University of Hawaii study found 94% of spreadsheets contain errors, roughly one in every 20 cells, and PwC found 57% of projects fail through a breakdown in communications. Tractivity clients see around a 20% efficiency gain, worth £5,000 to £8,200 per professional per year.

Does Tractivity use AI, and is our data safe?Tractivity replace our stakeholder spreadsheets? Yes. AI Sentiment Analysis and AI Summarise run inside Tractivity’s own Microsoft Azure environment, UK South region by default. Customer data is never used to train or fine-tune models, and Azure OpenAI acts only as a data processor. Power BI integration ships in autumn 2026 for teams standardised on Microsoft analytics.

The UK's leading stakeholder management software

The UK's leading stakeholder management software

The UK's leading stakeholder management software

Trusted by private and public sector organisations in the UK, Europe and beyond

Understand your stakeholders, clearly and consistently.

Improve your outcomes with Tractivity

Map your stakeholders and know them in detail, across projects

Create targeted communication and listen to your stakeholders

Unlock insights to help you make better decisions

A single stakeholder management software system

Using multiple tools isn’t just inefficient; it’s risky.

What do organisations use Tractivity for?

Statutory consultation on major infrastructure

Council and government public consultation

Regulated network and price-review engagement

NHS service redesign and national programmes

Transport and rail schemes

Agencies running engagement for clients

The home of stakeholder engagement

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100+

200+

tCI

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The home of stakeholder engagement. The software built around the experts who do it.