What is stakeholder management software for the energy sector?

Stakeholder management software for the energy sector helps organisations plan, manage and evidence engagement with communities, regulators, landowners and statutory bodies across complex infrastructure projects. It provides a central system to record interactions, manage communications and demonstrate compliance.

How does Tractivity support energy and utilities organisations?

Tractivity supports energy, utilities and renewables organisations by centralising stakeholder data, communications and engagement records across multiple projects. It helps teams maintain consistency, track sentiment, manage risk and evidence engagement throughout the project lifecycle.

Can Tractivity support renewable energy and infrastructure projects?

Tractivity is widely used on renewable energy and infrastructure projects, including onshore and offshore developments, grid upgrades and interconnectors. It supports engagement from early consultation through to construction and long-term operations.

Is Tractivity used outside the UK energy sector?

Yes. Tractivity is designed in the UK and widely used across the UK energy sector, but it also supports organisations operating across Europe and internationally, including emerging infrastructure and energy markets.

Stakeholder engagement software for Energy projects

Tractivity is a purpose-built stakeholder engagement platform for regulated energy infrastructure projects, including electricity transmission, onshore and offshore wind, solar, grid connection, nuclear, and gas infrastructure.

It provides a secure, auditable system for managing public consultation, stakeholder communication, issue tracking and regulatory reporting across the full lifecycle of an energy project.

For regulated energy infrastructure projects requiring formal consultation, Tractivity provides a structured system of record for stakeholder engagement.

In regulated energy environments, structured stakeholder engagement is not optional - it forms part of the evidential basis of planning approval and regulatory compliance.

Unlike generic CRMs or survey tools, purpose-built platforms are structured around the requirements that energy infrastructure projects must follow. Engagement is not simply recorded - it is managed in a way that can withstand scrutiny.

Tractivity provides a single source of truth, a secure platform to manage stakeholder engagement, projects and public consultation in one place.

It helps teams demonstrate transparency, track feedback and evidence compliance, so organisations can focus on delivering positive outcomes and maintaining trust.

Why energy projects require specialist engagement software

Energy infrastructure projects operate within formal planning and regulatory frameworks, including Development Consent Orders (DCOs), Environmental Impact Assessments (EIAs) and grid connection applications. These frameworks impose specific requirements on how stakeholder engagement is conducted, documented and reported.

Projects must be able to demonstrate:

Statutory public consultation periods with defined response handling obligations
Complete audit trails showing how representations were considered
Traceable communication records linked to individual stakeholders
Reporting aligned with Planning Inspectorates, Ofgem and other regulators
Engagement continuity across long project lifecycles - often five to fifteen years

Data security, compliance and governance you can rely on

Tractivity holds both ISO27001 and Cyber Essentials Plus accreditations and is cloud-based in a highly secure environment by Microsoft Azure. Our system meets the latest HIPAA standards, is monitored 24/7/365 and includes:

GDPR-compliant data handling
Secure hosting with UK-based data management
Full audit trails of stakeholder interactions
Structured reporting to support regulatory scrutiny

Our software gives teams confidence that stakeholder engagement activity is not only effective, but properly evidenced and defensible.

Who uses Tractivity for energy stakeholder engagement?

Developers and project promoters managing renewable energy, grid infrastructure and generation assets through planning and construction
Community relations and stakeholder engagement teams, responsible for statutory consultation and local liaison
Compliance and regulatory affairs functions requiring auditable engagement records
Consultancies and engagement agencies delivering stakeholder programmes on behalf of energy clients

It is not designed for informal engagement activity, small-scale community projects or organisations seeking a general-purpose marketing CRM.

Supporting large-scale and system adoption

National Grid

National Grid replaced fragmented stakeholder data (spreadsheets, emails and notes) with one SRM platform that their teams actually use. Tractivity enabled them to:

Centralise stakeholder records across the business in one single source of truth
Deploy the system on a user-first approach with a phased rollout and strong user support
Have the flexibility needed to adapt the system without heavy IT effort

The result: a unified system scaled to hundreds of users across multiple teams, improving visibility, consistency and adoption.

“Tractivity can do all the core SRM functionality really well, but it also has advanced capabilities in a simple, intuitive way - which is massively important for those using the system on a day-to-day basis.”

Supporting major projects and consultation delivery

EDF Energy

Tractivity has enabled high-volume consultation and stakeholder issues management with the audit trail EDF requires for major infrastructure projects.

100% response management to stakeholder issues against legal requirements
Issue + comment logging with tagging for faster triage and follow-up
Less admin, more engagement by reducing manual collation and reporting

The result: 130,000+ engagements made and over 70,000 stakeholders managed in one system.

"Tractivity allows us to work on projects from beginning to end with clear visibility. It's designed for stakeholder engagement, which is why it's the best tool for EDF. Listen to stakeholders one-on-one is invaluable, and we can’t think of a better way to do this than through Tractivity."

SSEN

Tractivity has improved the way we engage with stakeholders and manage interactions. The system gives us access to a range of tools and reports, which means it delivers the results we look for in one system.

Scottish Power

Tractivity has helped us to record data in an accessible way for a large number of stakeholders.

Anglian Water

The flexibility of the platform in managing both day-to-day and project-specific engagements, with everything seamlessly integrated, is outstanding for us.

UK Energy stakeholder management system frequently asked questions

What is stakeholder management software for energy projects?

Stakeholder engagement software for energy projects is a dedicated platform that captures, tracks and reports all interactions between an energy organisation and its stakeholders -including local communities, landowners, statutory consultees, planning authorities, regulators and supply chain partners.

In regulated energy environments, structured stakeholder engagement is an essential part of the evidential basis of planning approval and regulatory compliance. Stakeholder management platforms are built based on the requirements of energy infrastructure projects.

What types of energy projects use Tractivity?

Tractivity supports onshore wind, offshore wind, solar and battery storage, electricity transmission and grid reinforcement, nuclear, gas infrastructure and hydropower projects. Any infrastructure project subject to formal planning or regulatory consultation requirements is a relevant use case.

How does Tractivity support a DCO application?

Tractivity maintains a structured record of all pre-application and statutory consultation activity, logs representations received and responses provided, and generates reports that support Development Consent Order submissions, including compliance with Section 42, 47 and 48 consultation requirements.

Is Tractivity suitable for regulated energy environments?

Yes. Tractivity is used by highly regulated energy organisations and supports GDPR compliance, audit trails and structured reporting. This allows teams to demonstrate transparent, compliant engagement during planning, delivery and operational phases.

Can Tractivity handle high consultation volumes?

Yes. The platform is designed for projects generating large volumes of stakeholder interactions. It supports bulk processing, categorisation and issue tracking at scale.

Is Tractivity a CRM?

No. While CRMs manage contact records, they are not designed to manage statutory consultation workflows, issue resolution tracking or regulatory reporting. Tractivity is purpose-built for stakeholder engagement under regulatory scrutiny.

What makes Tractivity different from generic project management or survey tools? Generic tools lack the stakeholder-centric data structure, audit trail architecture and regulatory reporting outputs required in regulated energy infrastructure. Tractivity is designed specifically for stakeholder engagement in environments where documentation and accountability are critical.

See how Tractivity supports regulated Energy infrastructure

If you are planning or delivering a regulated energy infrastructure project and require structured stakeholder engagement and public consultation software, request a tailored demonstration to see how Tractivity supports energy teams in practice.

Request a personalised demo to see how Tractivity can support your teams and projects.

Stakeholder engagement software for Energy projects

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