Stakeholder Engagement System Features
The success or failure of a project often comes down to how well managed you are with your stakeholders. Tractivity provides a complete range of features to help support a consistent approach to engaging with your stakeholders across projects.
Explore the features that will support effective stakeholder management and help you deliver more impact.
Start your stakeholder database with ease
Our team will work alongside your in-house experts to configure the system to meet your needs.
Or, if you’re starting from scratch, we can recommend and build your system based on your business or project requirements.
Map, organise and streamline your stakeholders’ data
Categorise and prioritise your stakeholders in order to plan resources accordingly.
Our system features enable you to organise all activities across your team to ensure efficiency, so you can put your stakeholder engagement plan into action.
Categorise stakeholders according to a variety of attributes and assign target scores across multiple phases, with the ability to track and filter feedback and engagements using these criteria. Analyse your stakeholders' evolution with our charts.
Gain the ability to manage stakeholders and engagements across multiple projects. Easily assign users to projects and control their permissions. Giving you total control and them vital insights at their fingertips.
Improve your data integrity and quality. Tractivity automatically tracks and notifies users of any changes in a contacts' data. Whether it be a potential double entry or an invalid email address from a stakeholder leaving an organisation - Tractivity keeps you informed and helps reduce duplication and email bounce backs.
Coordinate all activities across your team and multiple projects and never miss a deadline. Improve efficiencies by assigning tasks to colleagues with action dates. Tasks will be highlighted to all users through the Tractivity dashboard and reminders, and updates will be emailed to avoid oversights.
Access Real-Time Political Data With Mapolitical
Being able to find, maintain and target a list of high influence political and media stakeholders can be both challenging and time-consuming.
Mapolitical is a leading political and media data source that allows you to reach the people that matter to you. Map MPs, Councillors, Officers and Media contacts down to street level and access this up-to-date information directly within Tractivity.
Engage with your stakeholders and build solid relationships
Tractivity gives you the power to get close and personal with your stakeholders.
Capture all lines of engagement with our data management modules and understand your stakeholders at a more granular level. Create and deliver communication based on your stakeholders’ precise needs, and show you are listening and acting upon their feedback.
Enhance your engagement with stakeholders with our fully branded online platform. Empower stakeholders to take part in surveys, register for events and the ability to raise their grievances and issues of all kinds. All information is automatically captured within Tractivity so you have complete control and can respond accordingly.
Target your stakeholders with newsletter campaigns that are on brand and inform your audience about your consultation, projects and events. Choose to reach stakeholders by location or category-based filters and deliver unlimited and personalised emails that are tracked for your intelligence.
Track, save and share a history of all the engagements with any stakeholder, from telephone calls, meeting notes, messaging and events to marketing campaigns across the whole team. Engagements are displayed in date order and exportable, so you have the latest information at hand.
Connect your project mailboxes to Tractivity to share and view emails in a few clicks. With the drag and drop email technology, quickly transfer emails and attachments from Outlook directly to stakeholders held inside the database, with no setup required. Stakeholders are instantly matched to ensure there are no duplicates.
Engage with your stakeholders in their preferred method. Communicate with hard-to-reach individuals or groups of stakeholders through SMS. Send text messages and automatically track all engagements in Tractivity. Allow stakeholders to opt-out at any time. (Third-party subscription required).
Design meaningful and interactive surveys using an array of question types and logic. Email surveys to a panel of stakeholders, target stakeholders by location or publish surveys through to your engagement portal for the whole community to get involved. All responses are automatically captured with a range of pre-built reports readily available to use.
Automate your event management process, free up vital time and grow your events with confidence. Setup, invite stakeholders and promote your events through our online engagement platform. Link your registration pages to your website or social media platforms and have the responses automatically rolled in. Fully integrated with Microsoft Teams
Custom design forms to capture meaningful data from panel/membership registrations, filing grievances and feedback to newsletter signups. All this and more can be created and quickly embedded within your website or linked to social media without any involvement from your IT department.
Attach any type of document against a stakeholder record, from paper-copy surveys and photos to site visit reports. Tractivity safely stores all the evidence required for intelligence or as part of a consultation.
Feedback & Issue Management
Easily capture and correctly assign feedback and tag any issues identified, enabling improved planning, informed policies, programmes, and services. Manage and report on the main issues affecting your stakeholders so you can act fast and demonstrate engagement on the matters that make a difference.
Digital Mapping with Google Maps
Tractivity provides a powerful combination of custom drawn locations within Google maps or adding postcodes and overlaying it with socio-demographic data. Segment your communications effectively and benefit from detailed segment analysis, tracking survey responses, issues and sentiment.
Automated GDPR Compliance
Easily manage your stakeholders’ subscription preferences. All opt-ins and unsubscribes will be tracked automatically. Restrictions are in place to ensure you only communicate with the right stakeholders that have specifically requested that line of communication, keeping you on the right side of GDPR.
Unlock powerful insights to support better decisions
Designed and built to deliver clarity and insight, interactive dashboards enable you to summarise key data and deliver tailored reports.
Create powerful and engaging reports to show your KPIs and quickly see the data that matters to you and your team.
View and analyse all the information you store in a user-friendly and intuitive way. A range of built-in interactive dashboards provides a clear view of all the KPI outputs relative to your projects. Get instant insights, see trends over time and observe the evolution of your project, enabling you to make informed decisions.
Access over 100+ pre-built reports, from data tables to matrix and graph reports, Tractivity provides all the tools to make sense of your data in just a few clicks. All reports can be customised through our report designer so you can adjust the filters and the data displayed tailored to your requirements.
Coming on board with any new software can be challenging. That’s why at Tractivity we do things a little different. All onboarding and configuration are carried out online with your dedicated Manager. We’ll walk you through the setup, help to import your data and schedule regular reviews.
No Hidden Extras, Limits or Restrictions. All Tractivity features are included in our annual subscription fee and there are no limits on the number of records we store. With Tractivity you grow your results without growing your costs.
With Tractivity all your stakeholder data is secure and confidential.
Tractivity holds both ISO27001 and Cyber Essentials Plus accreditations and is cloud-based in a highly secure environment. Our system meets the latest HIPAA standards, is monitored 24/7/365 and includes:
- Antivirus and malware protection
- Intrusion Detection
- Web Application Firewall (WAF)
- Regular Vulnerability Scanning
- OS file integrity monitoring
- OS level patch monitoring
- Managed portal & dashboard interface
Tractivity enables seamless integration with a myriad of systems and applications:
- Teams - create and manage Teams Meetings
- Google Maps - display stakeholders on maps
- Google Address Lookup - search for stakeholder addresses
- Email Servers (including Office 365) - for emails or connecting to a mailbox
- Calendar Applications - add event invitations to your calendar
- Word / Excel / PDF - generate reports
- Custom integrations - available with other systems or APIs
Tractivity systems are all upgraded on a regular basis, based on the feedback from our customers and developments that are brought by our expert development team.
Our large feature releases happen every 3 to 4 months, and smaller bug fix updates happen between these. The releases are always completed outside of working hours, usually starting after 7pm, and clients are always informed when their system will be unavailable.
We strive to provide you with the best and most up-to-date stakeholder management system to support your productivity so you can focus on delivering improved outcomes.
Download the Tractivity Features Explained
Whether you’re streamlining your stakeholder engagement, researching the market, improving your processes or in need of rationalising your software portfolio, Tractivity is the system for all your stakeholder management needs.
Designed and built from the ground up to give you the necessary tools to excel in your role and communicate more efﬁciently within your stakeholder network.
Supporting improved outcomes
Discover why top organisations choose Tractivity to take their stakeholder management and engagement to the next level. Book a personalised demo with us.