The Best Software for Stakeholder Management in Healthcare -Tractivity

Tractivity is the ideal tool to work effectively with a wide-ranging number of stakeholders in healthcare.

From executives, partners and staff to carers and patients, managing and engaging with stakeholders in the Health sector is a complex task.

Health organisations require solutions that are reliable and able to provide enterprise-grade safe environments to manage sensitive data. Moreover, the need to communicate with multiple groups of stakeholders about different topics and in distinct periods of time is crucial to building positive relationships.

At Tractivity, we recognise the constant changes happening in the Health sector, and we are supporting many Health organisations, including the NHS, to efficiently adapt to them. Our software platform provides a safe and complete set of stakeholder management tools to help navigate change successfully.

Tractivity brings practical value to solve problems, deliver understanding, support patient engagement, engage staff and the wider stakeholder audience across multiple organisations.

Map your stakeholders

Tractivity makes it easy to record all types of stakeholders, whether you want to involve patients, engage with staff internally or consult with the local community, members, media or citizens panels.

Tailor the information you wish to capture about your stakeholders, whether this is specific demographics, location-based, relationship or preferred communication preferences, you will have the ability to select what information is right for you and your organisation.

Healthcare map stakeholders

Manage internal and external communication

Inform and engage with your staff, patients, partners and the wider community with ease.

With a complete range of communication tools, from surveys and newsletters to invitations and events, you can share information with key audiences based on the programmes and services they are interested in.

Healthcare manage communications

Increase patient engagement and support work programmes

Record and analyse comments, ideas and issues, use the valuable feedback to enhance your patient involvement activities and shape your programmes, services and projects.

Continually evaluate your engagement processes to build relationships and deliver better outcomes.

Healthcare increase engagement

Supporting NHS Programmes

Tractivity is very well embedded within the NHS, and we're supporting many NHS organisations in delivering better outcomes across different projects and programmes.

We help a wide range of NHS organisations by:

Providing a suite of communications and stakeholder engagement tools, all in one system;
Supporting digital patient engagement;
Co-ordinating communications across multiple stakeholders;
Capturing critical issues;
Collating sentiments from impacted stakeholders;
Providing a suite of reporting tools to ensure accurate reporting. and KPI monitoring;
Providing optimal data security and GDPR compliance.

Learn more about how we're helping the NHS work better with our Supporting the NHS whitepaper:

The COVID-19 Vaccine Programme

healthcare industry vaccine covid-19

Tractivity has been commissioned by The Newcastle upon Tyne Hospitals to manage all the internal communication from their lead vaccine centre across multiple organisations in the North East.

Our system is being used to both update segmented audiences and to provide a single repository of information on what events/briefings any stakeholders have attended. All issues raised are collated to help deliver better outcomes internally and externally. The programme managers and board are kept informed on the progression of issues with Tractivity’s reporting and dashboard system.

With all staff vaccinated and a high engagement throughout the community, the vaccine rollout has been a huge success for Newcastle.

Newcastle attributes its success to the full understanding of their stakeholders, and to logging data into Tractivity’s fit-for-purpose, fully GDPR-compliant tool.

The HIP2 and New Hospital Programme

healthcare industry hospital

The UK government’s HIP2 programme and the New Hospital Programme are addressing the building of new hospitals and the modernisation of primary care estate.

Tractivity is the ideal tool for projects and programmes like these, particularly where there is a reliance on needing to work with a wide-ranging number of stakeholders.

We're helping many NHS Organisations that sit within the Health Infrastructure Plan and New Hospital Programme to consult with the community and engage with key stakeholders while keeping them interested and informed about their projects.

Discover what our clients are saying about using Tractivity as their SRM system of choice: Supporting the HIP2 and New Hospital Programme

Healthcare Sector Stakeholder Management System - FAQ

Who can we manage with Tractivity in a healthcare setting?

Tractivity lets you manage all your healthcare stakeholders in one place, including patients, carers, families, staff, partner organisations, regulators, community groups and the media. You can tailor the information you capture, such as demographics, location, role and communication preferences, so it reflects the way your organisation works.

Is Tractivity suitable for patient involvement and community engagement?

Yes, Tractivity is ideal for patient and public involvement, and wider community engagement. You can run surveys, consultations, events and briefings, capture comments and issues, and show how feedback has helped shape programmes, services and projects.

How secure is Tractivity for managing sensitive healthcare data?

Tractivity is designed for organisations that need enterprise-grade security and compliance. Data is held in a secure environment with strong access controls and full GDPR compliance, helping you manage sensitive stakeholder information with confidence.

Can Tractivity support large NHS programmes with many stakeholders?

Yes, Tractivity is already used across NHS organisations delivering complex programmes such as capital builds and service changes. You can segment stakeholders by project, site or topic, track engagement across different phases and keep a clear record of every interaction.

What kind of reporting can we get from Tractivity?

You can report on stakeholder engagement across programmes, including event attendance, survey responses, comments and issues raised. Dashboards and reports help you evidence your engagement activity, monitor KPIs and share insights with boards and programme teams.

How quickly can we get started and what support do we receive?

Our team will guide you through onboarding, from configuring your database and imports to setting up communications and training your users. Ongoing support is available to help you get the most from the system and adapt it as your engagement needs evolve.

Can Tractivity integrate with other systems we use?

Yes, Tractivity can integrate with other systems via APIs and data exports, subject to your architecture and governance. This means stakeholder data can sit alongside your wider reporting and analytics, supporting a joined-up view of engagement.

The stakeholder engagement software trusted by the NHS