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The ‘Excel scandal’ – is your critical stakeholder contact database secure?

It’s been all over the news. The test and trace efforts were revealed, a day after the celebration for app downloads going off the shelves like ‘digital hotcakes’ to be 16,000 people short.  A combination of outdated software, sloppy procedures and inadequate checks surely shouldn’t have happened for such an important dataset?

It’s so often the case that those in charge of an organisation don’t know how their data is being stored or managed.  In this case, the problem would not have occurred had the outdated version of Excel been updated – but clearly, questions are still being asked as to whether it is an appropriate tool for the task?

Excel is a tool many of us use for our work, and spreadsheets are invaluable for data manipulation and analysis.  However, whilst they are often used as a surrogate for databases, this is often not the right approach.  For sensitive databases, important, critical and even life-changing work – such as stakeholder management and engagement and government or local authorities, spreadsheets introduce risk – often with management blissfully unaware.

So we know that spreadsheets carry huge risks.

This demonstrates all too clearly that the use of spreadsheets increases the risk of data errors, duplication and mislaid information.  

A University study on corporate use of spreadsheets found that 94% of spreadsheets have errors. In 2016, a Boeing employee mistakenly emailed his spouse a spreadsheet filled with personal data - including social security numbers and birth dates of 36,000 other Boeing employees. Based on Experian’s service costs, this one spreadsheet error likely cost the company nearly $15 million.

So given we know this why do we continue to trust our most valuable data (that of our stakeholders) to be managed by spreadsheets?  Is it because until now there has been no alternative?

If this is the case, what’s the solution?

Data breaches will continue to happen when Excel is used in place of software that’s designed for the job. 

No business of any scale or professional standing can really find it acceptable for dozens, often hundreds or even thousands of stakeholder interactions to be filed and maintained by way of a loose assortment of shared drives, personal computers, filing cabinets and desk drawers alongside spreadsheets.

Tractivity offers software that’s specifically designed to capture and safely store stakeholder information and has been developed over years of experience with clients that trust us to manage their data.

If not now, when?

Now has to be the time to get your stakeholder data secure and deliver better stakeholder outcomes.

Reduce your risk, give us a call or request a demonstration.

Download our FREE guide

Learn how to keep stakeholder data secure using Tractivity.

Cover How Safe Is Your Data

Here at Tractivity we take your privacy seriously and will only use your personal information to respond to your enquiry. For further information about how we use and store your data, please view our Privacy Policy.

Clients that trust us include

EDF Energy
Nhs Liverpool
Network Rail
Nhs Nuh
Tees Valley
Northern Powergrid
Sheff Cancer Alliance
Scottish Power Renewables
Nhs Wherts
Sheffield CCG
Strathclyde Uni
Cwm Taf
Worcestershire CC
Cheshire Merseyside
Norfolk County Council
Hywel Dda
Business Lincolnshire
Nhs Sunderland

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