SSEN and Tractivity
Scottish and Southern Electricity Networks supply electricity to millions of homes across Scotland and England.
They were looking for a solution that could support and improve their stakeholder engagement programme.
- Support continuous improvement of the stakeholder engagement programme;
- Reduce reliance on fragmented data capture;
- Improve reporting capabilities;
- Obtain clarity of stakeholder needs to support overall positive outcomes;
- Deliver value for money.
- Effective engagements with thousands of stakeholders across the network in one single system;
- Consistent and clearly reporting with all stakeholders registered and visible to all users;
- Ability to send relevant information according to the stakeholders’ needs based on their segmentation into smart categories;
- Improved work efficiency by eliminating duplication from unnecessary communications, saving time.
“Tractivity has improved the way we engage with our stakeholders and manage our interactions. It gives us access to a broad range of tools and reports, delivering the results we look for in one system across our business.
We would absolutely recommend it.”