Stakeholder management software for transport infrastructure in Ireland
Tractivity is a stakeholder engagement platform built for Irish transport bodies, supporting TII and NTA contractors, local authority roads departments, metro operators, and regional transport organisations. It helps teams manage community engagement, public consultation, and stakeholder relationships across infrastructure projects and operations in Ireland.
Transport infrastructure projects involve complex, multi-year stakeholder programmes spanning planning, construction and operation, from An Bord Pleanála submissions and SID applications to BusConnects consultations and DART+ corridor works. Tractivity provides a centralised system to manage engagement with structure, transparency and accountability.

Trusted by leading transport organisations









Tractivity is built to manage stakeholder engagement at scale in Irish transport environments
Tractivity is a structured, auditable platform that captures, manages and reports on interactions between transport organisations and their stakeholders — including local residents, businesses, commuters, landowners, statutory consultees, elected representatives and community groups.
In Irish transport settings, engagement activity can directly influence planning decisions, service changes, construction programmes and community relations, so records must be complete, traceable and defensible.
This is particularly critical in Ireland: the Planning and Development Act 2024 strengthened public participation requirements for Strategic Infrastructure Development (SID) applications, and judicial reviews citing inadequate consultation have risen by approximately 20% in recent years. An Bord Pleanála requires a documented Public Participation Report as part of SID submissions; an evidential standard that Tractivity is designed to meet.
Platform features:
- A complete audit trail of all engagement activity
- Multi-project coordination and cross-programme visibility
- Structured workflows for public consultation and issue tracking
- Centralised stakeholder records across teams and projects
- Reporting aligned to An Bord Pleanála, planning authority and governance requirements
- EU GDPR-compliant data management, supervised by Ireland's Data Protection Commission (DPC)

Why Irish transport organisations need specialist stakeholder management software
Transport stakeholder engagement in Ireland is uniquely complex. Organisations must often manage:
- Multiple simultaneous infrastructure projects with overlapping communities
- Large volumes of interaction during consultation and construction phases
- Diverse stakeholder groups (residents, businesses, commuters, landowners, statutory consultees)
- Long project lifecycles spanning years from planning through to operation
- Public and political scrutiny requiring demonstrable engagement
- Statutory consultation under the Planning and Development Act 2024 and SID process, including evidential standards for An Bord Pleanála submissions
CRMs and spreadsheets may capture contact data or interaction records, but they are not structured around multi-project programmes, Irish planning consultation workflows or audit-ready reporting.
For Irish transport projects, this risk is compounded by An Bord Pleanála's requirement for a documented Public Participation Report as part of Strategic Infrastructure Development applications, and by the growing risk of judicial review where consultation records are inadequate, up approximately 20% in recent years.
A specialist platform ensures that engagement is not fragmented across email, spreadsheets and disparate systems, reducing administrative burden and governance risk for Irish transport teams.

What does Tractivity provide for transport engagement?
Tractivity provides transport organisations with a secure and structured foundation for stakeholder engagement.
Tractivity is widely used by transport organisations across Ireland and the UK, including Great Western Railway (GWR), CrossCountry Trains, Transport for the South East, England's Economic Heartland and the Road Haulage Association (RHA).
This breadth of use across train operating companies, metro operators, combined authorities and sub-national transport bodies reflects Tractivity's suitability for managing complex, multi-stakeholder transport environments. The same complexity faced by TII contractors, NTA project teams and Irish local authority roads departments.
Case study: Midland Metro Alliance
Irish infrastructure teams managing concurrent projects, such as BusConnects phased rollout or concurrent TII road schemes, face the same multi-project coordination challenge as the Midland Metro Alliance (MMA).
The MMA manages multiple light rail extension projects simultaneously across the West Midlands, and used Tractivity to:
- Manage over 2,500 stakeholder engagements across concurrent projects
- Centralise communication with residents, businesses, landowners and statutory consultees
- Track issues and sentiment during construction phases
- Generate audit-ready reports for planning and governance requirements
The platform enabled MMA to run multiple live projects without administrative confusion or stakeholder communication gaps, contributing to awards for Integration & Collaborative Working, Disruption Communications and Partnership of the Year.

Good value for money and good support from the tech team and account manager.
Lucy Dixon-Thompson
Transport for the South East
It was key for our project, before any work started, that our stakeholder engagement was done in a way that was effective and comprehensive and allowed us to engage thoroughly. Tractivity has been highly effective for us and we would not hesitate to recommend the system.
Rose Rees
Midland Metro Alliance
We are very happy with the product. Tractivity being used at GWR will outlive my team and be considered a legacy project.
Stacey Lewis
First Great Western Railway
Irish transport stakeholder management system frequently asked questions
Yes. Tractivity is available to transport organisations, local authorities, utilities and infrastructure bodies in Ireland. The platform is GDPR-compliant and supervised by Ireland's Data Protection Commission (DPC). We are actively working with TII and NTA contractors, local authority roads departments and infrastructure consultancies delivering National Development Plan projects. Contact us to arrange a demonstration.
Yes. Tractivity can help transport organisations build the Public Participation Report required for Strategic Infrastructure Development (SID) applications to An Bord Pleanála. The platform captures all stakeholder interactions, consultation responses and issue resolutions in a time-stamped, searchable audit trail, providing the documented evidence of engagement that An Bord Pleanála requires. It also structures formal consultation phases with defined workflows for capturing responses and generating consultation reports.
Yes. Tractivity is designed for organisations managing multiple concurrent projects or programmes, such as an NTA team running multiple BusConnects corridors simultaneously, or a TII contractor managing overlapping road schemes. Each project maintains its own stakeholder groups and issue registers, while the platform provides unified stakeholder records and cross-project visibility.
Tractivity structures formal consultation phases with workflows for capturing all consultation responses (online, email, letters, face-to-face meetings), logging issues, tracking resolutions and generating consultation reports that demonstrate engagement activity and issue resolution. This meets the requirements of the Planning and Development Act 2024 and provides the evidential standard required for planning submissions in Ireland.
Yes. Tractivity is fully EU GDPR-compliant. For Irish organisations, data processing is subject to oversight by Ireland's Data Protection Commission (DPC). Tractivity does not transfer personal data outside the EU/EEA and holds data in EU-based infrastructure. Public bodies procuring Tractivity can request a Data Processing Agreement (DPA) as part of the procurement process.
Yes. Transport organisations use Tractivity to segment stakeholders by proximity to works, send targeted notifications, capture complaints and track responses, maintaining a complete record of disruption management and community engagement. This is particularly relevant for live NDP construction projects such as road widening, BusConnects infrastructure works and rail upgrades.
No. While Tractivity maintains stakeholder records, it is built specifically for stakeholder engagement, public consultation management and multi-project coordination, not for sales or marketing workflows. It is purpose-built for the kind of structured, audit-ready engagement that Irish transport infrastructure projects require.
Spreadsheets and CRMs can capture contact data and interaction records, but they are not structured around multi-project programmes, Irish planning consultation workflows or audit-ready reporting. For Irish transport projects, the risk is compounded by An Bord Pleanála's requirement for a documented Public Participation Report and the growing risk of judicial review where consultation records are inadequate. Tractivity is designed specifically for this requirement.
Irish infrastructure projects, particularly major programmes like MetroLink, the DART+ network expansion and BusConnects, span many years from planning through construction to operation. Tractivity maintains stakeholder records and engagement history across the full project lifecycle, ensuring continuity even as team members change over the course of a long programme.
See how Tractivity supports transport stakeholder engagement in Ireland
If you are managing stakeholder engagement for an Irish transport infrastructure project, rail programme, metro scheme or local authority roads department, including projects under the National Development Plan, request a demonstration tailored to your stakeholder management and consultation requirements.







