<img src="https://secure.leadforensics.com/85165.png" alt="" style="display:none;">
Skip to content
The single source of truth for all stakeholder management & engagement.
The complete set of features for effective stakeholder management.
Capture feedback, track issues and analyse sentiment to improve planning and outcomes.
Your stakeholder data protected by ISO 27001, Cyber Essentials Plus and full GDPR compliance.
Design meaningful surveys and custom forms to capture stakeholder feedback.
AI-powered dashboards and 150+ pre-built reports to unlock actionable stakeholder insights.
Our onboarding process and dedicated ongoing customer support to help you deliver impact.
Track, understand and take action on your stakeholder relationships.
Deliver a 360° engagement process with our Engagement Portal.

dropdown-demo-2

Learn why leading organisations trust Tractivity.

Support patient involvement and work effectively with a wide-ranging number of stakeholders.
Build local community trust and support positive outcomes across projects.

Compare your options 

Effectively manage and listen to your stakeholders and show them they are being heard.
Engage with stakeholders across projects and public consultation.

Compare your options 

Manage and build long-term relationships with your stakeholders.

Compare your options 

Manage stakeholder engagement across regulated services, programmes and day-to-day operations.
Understand what makes your institution unique and support its growth.

dropdown-demo-2

Learn why leading organisations trust Tractivity.

Read our customer success stories and discover how our clients are delivering impact with Tractivity.
The step-by-step guide to building an effective stakeholder engagement plan, with template.
Thought-provoking views and helpful insights from engagement experts on stakeholder engagement.
Helpful tips, guides and articles about stakeholder engagement, project management and more.
Learn how to identify, categorise and prioritise your stakeholders with our complete guide.
Empower sustainable engagement with AccountAbility's framework and Tractivity's system.
Understand your stakeholders' needs, interests and influence with our practical framework.
Free guides, whitepapers, templates and more to help you deliver sustainable outcomes.
Reach the people that matter to you with Mapolitical and Tractivity.

dropdown-demo-2

Learn why leading organisations trust Tractivity.

All of Tractivity's Stakeholder Engagement Events.
The 2026 Event is coming soon! Sign up now to save your spot.
Explore talks and presentations from this year’s event.
View keynotes and real-world case studies from the summit.
Watch the sessions and insights from our live event.

Stakeholder management software for transport infrastructure in Ireland

Tractivity is a stakeholder engagement platform built for Irish transport bodies, supporting TII and NTA contractors, local authority roads departments, metro operators, and regional transport organisations. It helps teams manage community engagement, public consultation, and stakeholder relationships across infrastructure projects and operations in Ireland.

Transport infrastructure projects involve complex, multi-year stakeholder programmes spanning planning, construction and operation, from An Bord Pleanála submissions and SID applications to BusConnects consultations and DART+ corridor works. Tractivity provides a centralised system to manage engagement with structure, transparency and accountability.

View our case studies
Book a demo
Transport industry

Trusted by leading transport organisations

Tractivity is built to manage stakeholder engagement at scale in Irish transport environments

Tractivity is a structured, auditable platform that captures, manages and reports on interactions between transport organisations and their stakeholders — including local residents, businesses, commuters, landowners, statutory consultees, elected representatives and community groups.  

In Irish transport settings, engagement activity can directly influence planning decisions, service changes, construction programmes and community relations, so records must be complete, traceable and defensible.  

This is particularly critical in Ireland: the Planning and Development Act 2024 strengthened public participation requirements for Strategic Infrastructure Development (SID) applications, and judicial reviews citing inadequate consultation have risen by approximately 20% in recent years. An Bord Pleanála requires a documented Public Participation Report as part of SID submissions; an evidential standard that Tractivity is designed to meet.

Platform features:

  •  A complete audit trail of all engagement activity
  • Multi-project coordination and cross-programme visibility
  • Structured workflows for public consultation and issue tracking
  • Centralised stakeholder records across teams and projects
  • Reporting aligned to An Bord Pleanála, planning authority and governance requirements
  • EU GDPR-compliant data management, supervised by Ireland's Data Protection Commission (DPC)
Tractivity for Transport

Why Irish transport organisations need specialist stakeholder management software

Transport stakeholder engagement in Ireland is uniquely complex. Organisations must often manage:

  • Multiple simultaneous infrastructure projects with overlapping communities
  • Large volumes of interaction during consultation and construction phases
  • Diverse stakeholder groups (residents, businesses, commuters, landowners, statutory consultees)
  • Long project lifecycles spanning years from planning through to operation
  • Public and political scrutiny requiring demonstrable engagement
  • Statutory consultation under the Planning and Development Act 2024 and SID process, including evidential standards for An Bord Pleanála submissions

CRMs and spreadsheets may capture contact data or interaction records, but they are not structured around multi-project programmes, Irish planning consultation workflows or audit-ready reporting.  

For Irish transport projects, this risk is compounded by An Bord Pleanála's requirement for a documented Public Participation Report as part of Strategic Infrastructure Development applications, and by the growing risk of judicial review where consultation records are inadequate, up approximately 20% in recent years.  

A specialist platform ensures that engagement is not fragmented across email, spreadsheets and disparate systems, reducing administrative burden and governance risk for Irish transport teams.

How the options compare for Transport projects
Transport solid foundation

What does Tractivity provide for transport engagement?

Tractivity provides transport organisations with a secure and structured foundation for stakeholder engagement.

Multi-project stakeholder management
Manage multiple Irish transport projects - MetroLink, BusConnects corridor works, DART+ works, TII road schemes, station upgrades, and service changes - within a single system. Each project maintains its own stakeholder groups and communication streams while enabling cross-programme visibility.
Centralised stakeholder database
Maintain a unified database of stakeholders across all Irish projects. Map stakeholders by location, project relevance, interest level and stakeholder type. This enables targeted communication without duplicating records across teams, whether managing landowners along a TII route or community groups affected by BusConnects service changes.
Interaction and communication tracking
Capture every stakeholder interaction - emails, phone calls, meetings, consultation responses, complaints - in a single, searchable system. Link interactions to individual stakeholder records for a complete engagement history that meets the evidential standards required for An Bord Pleanála submissions.
Public consultation management
Structure and manage formal consultation phases, including statutory consultation under the Planning and Development Act 2024, with defined workflows for capturing responses, logging issues, tracking resolutions and generating consultation reports for planning submissions to An Bord Pleanála and local planning authorities.
Disruption and construction communication
Manage community engagement during construction phases or service disruptions across Irish infrastructure schemes. Segment stakeholders by proximity to works, send targeted notifications, capture complaints and track responses, essential for managing community relations during live NDP projects.
Issue and sentiment tracking
Categorise and track all issues, concerns and feedback raised by stakeholders on Irish infrastructure projects. Monitor sentiment over time to identify emerging risks and demonstrate responsive action to planning authorities and elected representatives.
Complete audit trail
Every interaction, communication and issue update is time-stamped and linked to stakeholder records, creating a searchable and defensible engagement history, meeting the documentation standards required by An Bord Pleanála, the Planning and Development Act 2024, and Ireland's GDPR supervisory authority, the Data Protection Commission.
Evidence-based reporting
Generate structured reports to support internal governance, planning authorities, An Bord Pleanála submissions, elected representatives and public accountability in Ireland.

Tractivity is widely used by transport organisations across Ireland and the UK, including Great Western Railway (GWR), CrossCountry Trains, Transport for the South East, England's Economic Heartland and the Road Haulage Association (RHA). 

This breadth of use across train operating companies, metro operators, combined authorities and sub-national transport bodies reflects Tractivity's suitability for managing complex, multi-stakeholder transport environments. The same complexity faced by TII contractors, NTA project teams and Irish local authority roads departments.

Explore our features

Case study: Midland Metro Alliance

Irish infrastructure teams managing concurrent projects, such as BusConnects phased rollout or concurrent TII road schemes, face the same multi-project coordination challenge as the Midland Metro Alliance (MMA).

The MMA manages multiple light rail extension projects simultaneously across the West Midlands, and used Tractivity to:

  • Manage over 2,500 stakeholder engagements across concurrent projects
  • Centralise communication with residents, businesses, landowners and statutory consultees
  • Track issues and sentiment during construction phases
  • Generate audit-ready reports for planning and governance requirements


The platform enabled MMA to run multiple live projects without administrative confusion or stakeholder communication gaps, contributing to awards for  Integration & Collaborative Working, Disruption Communications and Partnership of the Year.

Read the case study
cover_mma-large-1

Good value for money and good support from the tech team and account manager.

Lucy Dixon-Thompson
Transport for the South East

It was key for our project, before any work started, that our stakeholder engagement was done in a way that was effective and comprehensive and allowed us to engage thoroughly. Tractivity has been highly effective for us and we would not hesitate to recommend the system.

Rose Rees
Midland Metro Alliance

We are very happy with the product. Tractivity being used at GWR will outlive my team and be considered a legacy project.

Stacey Lewis
First Great Western Railway

Irish transport stakeholder management system frequently asked questions

Is Tractivity available in Ireland?

Yes. Tractivity is available to transport organisations, local authorities, utilities and infrastructure bodies in Ireland. The platform is GDPR-compliant and supervised by Ireland's Data Protection Commission (DPC). We are actively working with TII and NTA contractors, local authority roads departments and infrastructure consultancies delivering National Development Plan projects. Contact us to arrange a demonstration.

Is Tractivity suitable for Irish rail and transport infrastructure projects? Yes. Tractivity is used by train operating companies, metro systems, highway authorities and transport bodies to manage stakeholder engagement across service operations and infrastructure programmes. In Ireland, it is particularly well-suited to managing the consultation requirements of TII-managed road schemes, NTA programmes such as BusConnects and DART+, and transport infrastructure requiring SID applications to An Bord Pleanála.
Does Tractivity help with An Bord Pleanála submissions and SID applications?

Yes. Tractivity can help transport organisations build the Public Participation Report required for Strategic Infrastructure Development (SID) applications to An Bord Pleanála. The platform captures all stakeholder interactions, consultation responses and issue resolutions in a time-stamped, searchable audit trail, providing the documented evidence of engagement that An Bord Pleanála requires. It also structures formal consultation phases with defined workflows for capturing responses and generating consultation reports.

Can Tractivity manage multiple transport projects simultaneously in Ireland?

Yes. Tractivity is designed for organisations managing multiple concurrent projects or programmes, such as an NTA team running multiple BusConnects corridors simultaneously, or a TII contractor managing overlapping road schemes. Each project maintains its own stakeholder groups and issue registers, while the platform provides unified stakeholder records and cross-project visibility.

How does Tractivity handle public consultation for Irish transport projects?

Tractivity structures formal consultation phases with workflows for capturing all consultation responses (online, email, letters, face-to-face meetings), logging issues, tracking resolutions and generating consultation reports that demonstrate engagement activity and issue resolution. This meets the requirements of the Planning and Development Act 2024 and provides the evidential standard required for planning submissions in Ireland.

Is Tractivity GDPR-compliant for use by Irish public bodies?

Yes. Tractivity is fully EU GDPR-compliant. For Irish organisations, data processing is subject to oversight by Ireland's Data Protection Commission (DPC). Tractivity does not transfer personal data outside the EU/EEA and holds data in EU-based infrastructure. Public bodies procuring Tractivity can request a Data Processing Agreement (DPA) as part of the procurement process.

Can Tractivity track disruption communication during construction of Irish infrastructure schemes?

Yes. Transport organisations use Tractivity to segment stakeholders by proximity to works, send targeted notifications, capture complaints and track responses, maintaining a complete record of disruption management and community engagement. This is particularly relevant for live NDP construction projects such as road widening, BusConnects infrastructure works and rail upgrades.

Is Tractivity a CRM?

No. While Tractivity maintains stakeholder records, it is built specifically for stakeholder engagement, public consultation management and multi-project coordination, not for sales or marketing workflows. It is purpose-built for the kind of structured, audit-ready engagement that Irish transport infrastructure projects require.

How does Tractivity compare to spreadsheets and generic CRMs for Irish transport projects?

Spreadsheets and CRMs can capture contact data and interaction records, but they are not structured around multi-project programmes, Irish planning consultation workflows or audit-ready reporting. For Irish transport projects, the risk is compounded by An Bord Pleanála's requirement for a documented Public Participation Report and the growing risk of judicial review where consultation records are inadequate. Tractivity is designed specifically for this requirement.

How does Tractivity support long-term stakeholder relationships on Irish infrastructure projects?

Irish infrastructure projects, particularly major programmes like MetroLink, the DART+ network expansion and BusConnects, span many years from planning through construction to operation. Tractivity maintains stakeholder records and engagement history across the full project lifecycle, ensuring continuity even as team members change over the course of a long programme.

See how Tractivity supports transport stakeholder engagement in Ireland

If you are managing stakeholder engagement for an Irish transport infrastructure project, rail programme, metro scheme or local authority roads department, including projects under the National Development Plan, request a demonstration tailored to your stakeholder management and consultation requirements.

 

Tractivity for Transport

Sign up for our newsletter

Receive content about stakeholder engagement, leadership, news and more, delivered monthly to your inbox.

Sign up today