Stakeholder engagement software for Ireland energy projects

Tractivity is a purpose-built stakeholder engagement platform for regulated energy infrastructure projects in Ireland, including offshore wind, EirGrid grid development, onshore wind, solar, battery storage, gas infrastructure, and data centre grid connections.

It provides a secure, auditable system for managing public consultation, stakeholder communication, issue tracking, and regulatory reporting across the full lifecycle of an energy project, designed to meet the requirements of Ireland's planning and regulatory environment.

For regulated energy infrastructure projects requiring formal consultation, Tractivity provides a structured system of record for stakeholder engagement.

In regulated energy environments, structured stakeholder engagement isn't optional; it's part of the evidence behind planning and regulatory decisions under the Planning and Development Act 2024 and the Maritime Area Planning Act 2021.

Unlike generic CRMs or survey tools, purpose-built platforms are structured around how energy infrastructure in Ireland is consented and regulated. Engagement isn't simply recorded; it's managed so it can stand up to scrutiny from An Coimisiún Pleanála, the Maritime Area Regulatory Authority (MARA) and the Commission for Regulation of Utilities (CRU).

Tractivity gives you one secure platform for stakeholder engagement, projects and public consultation.

It helps teams demonstrate transparency, track feedback and evidence compliance, so organisations can focus on delivering positive outcomes and maintaining trust.

Why Irish energy projects require specialist engagement software

Energy infrastructure projects in Ireland operate within formal planning and regulatory frameworks, including planning consent from An Coimisiún Pleanála, which replaced An Bord Pleanála in June 2025 under the Planning and Development Act 2024, maritime area consent from MARA for offshore wind, EirGrid and ESB Networks grid connection applications, and CRU licensing.

These frameworks impose specific requirements on how stakeholder engagement is conducted, documented and reported.

Projects must be able to demonstrate:

Statutory consultation for local planning applications, strategic infrastructure applications and maritime area planning applications, with a record of how each response was handled
Complete audit trails showing how representations were considered, ready for examination by An Coimisiún Pleanála
Traceable records linked to communities, landowners, TDs, Senators, county councillors and statutory consultees
Reporting for An Coimisiún Pleanála, MARA, EirGrid and CRU requirements
Engagement continuity across project lifecycles that commonly span five to fifteen years

Data security, compliance and governance you can rely on

Tractivity holds both ISO 27001:2022 and Cyber Essentials Plus accreditations and is hosted on Microsoft Azure in Ireland, a highly secure environment.

Our hosting environment is monitored 24/7/365 and includes:

EU GDPR-compliant data handling, with a Data Processing Agreement available as part of procurement
Secure hosting in Ireland, so your data is held within the EU
Full audit trails of stakeholder interactions meeting Irish planning and regulatory evidentiary standards
Structured reporting to support An Coimisiún Pleanála, MARA and CRU scrutiny

Our software gives Irish energy teams confidence that stakeholder engagement activity is not only effective, but properly evidenced and defensible.

Who can use Tractivity for energy stakeholder engagement in Ireland?

Offshore wind developers managing maritime area consent from MARA, planning approval from An Coimisiún Pleanála and community engagement
EirGrid, ESB Networks and Gas Networks Ireland teams responsible for grid development consultation
Renewable energy developers requiring auditable records for statutory consultation under the Planning and Development Act 2024
Compliance and regulatory affairs functions needing audit trails for CRU licensing and An Coimisiún Pleanála applications
Planning and environmental consultancies delivering stakeholder programmes on behalf of Irish energy clients
Data centre developers managing grid connection consultation and community engagement

It is not designed for informal engagement activity, small-scale community projects or organisations seeking a general-purpose marketing CRM.

Supporting large-scale and system adoption

National Grid

National Grid replaced fragmented stakeholder data (spreadsheets, emails and notes) with one SRM platform that their teams actually use. Tractivity enabled them to:

Bring stakeholder records from across the business into one shared system
Deploy the system on a user-first approach with a phased rollout and strong user support
Have the flexibility needed to adapt the system without heavy IT effort

The result: A unified system scaled to hundreds of users across multiple teams, improving visibility, consistency and adoption.

“Tractivity can do all the core SRM functionality really well, but it also has advanced capabilities in a simple, intuitive way - which is massively important for those using the system on a day-to-day basis.”

Improving work efficiencies and stakeholder engagement

Scottish & Southern Electricity Networks

Tractivity has equipped SSEN with a single system to engage, segment and report across thousands of stakeholders spanning two licensed distribution network areas.

Centralised stakeholder database replacing multiple disconnected tools
Smart segmentation to send the right information to the right stakeholders, eliminating unnecessary communications
Full interaction logging with a GDPR-compliant audit trail across all network teams

The result: Scaled from 15 to 60+ users organisation-wide, with all engagement, surveys, events and responses managed in one system.

"Tractivity has improved the way we engage with our stakeholders and manage our interactions. We now have a more consistent approach to recording stakeholder engagement across our Network teams. The system gives us access to a broad range of tools and reports, which ultimately means Tractivity delivers the results we look for in one system across our business."

SSEN

Tractivity has improved the way we engage with stakeholders and manage interactions. The system gives us access to a range of tools and reports, which means it delivers the results we look for in one system.

SSEN

Tractivity has helped us to record data in an accessible way for a large number of stakeholders.

Scottish Power

The flexibility of the platform in managing both day-to-day and project-specific engagements, with everything seamlessly integrated, is outstanding for us.

Anglian Water

Irish energy stakeholder management system FAQs

What is stakeholder management software for energy projects in Ireland?

Stakeholder engagement software for Irish energy projects is a dedicated platform that captures, tracks and reports all interactions between an energy organisation and its stakeholders, including coastal and rural communities, landowners, statutory consultees, An Coimisiún Pleanála, MARA, EirGrid, ESB Networks, TDs, Senators, county councillors and supply chain partners. In regulated Irish energy environments, public consultation is a formal part of planning and maritime consenting under the Planning and Development Act 2024 and the Maritime Area Planning Act 2021.

What types of Irish energy projects can use Tractivity?

Tractivity can support offshore wind (pre-application consultation, maritime area consent from MARA and the maritime area planning application to An Coimisiún Pleanála), EirGrid grid development and reinforcement, onshore wind and solar through local planning or strategic infrastructure applications, battery storage, data centre grid connections, gas infrastructure and hydropower. Any Irish energy project subject to formal planning or regulatory consultation is a relevant use case.

How can Tractivity support planning applications to An Coimisiún Pleanála for energy projects?

Tractivity maintains a structured record of all pre-application and statutory consultation activity, logs representations received and responses provided, and generates reports for planning applications to An Coimisiún Pleanála. That gives you the evidence to show how you met public participation requirements under the Planning and Development Act 2024 and the European Communities (Environmental Impact Assessment) Regulations. An Coimisiún Pleanála replaced An Bord Pleanála in June 2025.

How does Tractivity support offshore wind consenting in Ireland?

Tractivity manages the complete stakeholder engagement lifecycle for offshore wind projects in Ireland, from early community engagement and pre-application consultation through maritime area consent from MARA, the maritime area planning application to An Coimisiún Pleanála, community benefit scheme management and operational stakeholder liaison. The platform creates the audit trail you need to show how you met public participation obligations under the Maritime Area Planning Act 2021.

Is Tractivity compliant with EU GDPR for Irish organisations?

Yes. Tractivity is EU GDPR-compliant. The organisation using it is the data controller, supervised by Ireland's Data Protection Commission (DPC), and Tractivity acts as processor under a Data Processing Agreement. Irish organisations' data is hosted on Microsoft Azure in Ireland as standard, so it is held within the EU. Tractivity also holds ISO 27001:2022 and Cyber Essentials Plus accreditations.

Can Tractivity handle high consultation volumes for Irish energy projects?

Yes. The platform is designed for projects generating large volumes of stakeholder interactions. It supports bulk processing, categorisation and issue tracking at scale, essential for major Irish offshore wind and grid development projects that generate thousands of consultation responses across multiple statutory phases.

Is Tractivity suitable for EirGrid and ESB Networks stakeholder engagement? Yes. Tractivity is purpose-built for the type of large-scale, multi-project stakeholder engagement programmes run by grid operators and utilities. It provides a centralised stakeholder database, multi-project management, audit trails and structured reporting, the capabilities grid and gas network teams need for community liaison, statutory consultation and regulatory reporting.

How does Tractivity compare with a CRM for Irish energy projects? Generic CRMs manage contact records but are not designed to manage statutory consultation workflows, issue resolution tracking or regulatory reporting under Irish planning and energy law. Tractivity is purpose-built for stakeholder engagement in environments where documentation and accountability are critical, including applications examined by An Coimisiún Pleanála and MARA.

See how Tractivity supports regulated Energy infrastructure

If you are planning or delivering a regulated energy infrastructure project and require structured stakeholder engagement and public consultation software, request a tailored demonstration to see how Tractivity supports energy teams in practice.

Request a personalised demo to see how Tractivity can support your teams and projects.

Stakeholder engagement software for Ireland energy projects

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