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The single source of truth for all stakeholder management & engagement.
The complete set of features for effective stakeholder management.
Capture feedback, track issues and analyse sentiment to improve planning and outcomes.
Your stakeholder data protected by ISO 27001, Cyber Essentials Plus and full GDPR compliance.
Design meaningful surveys and custom forms to capture stakeholder feedback.
AI-powered dashboards and 150+ pre-built reports to unlock actionable stakeholder insights.
Our onboarding process and dedicated ongoing customer support to help you deliver impact.
Track, understand and take action on your stakeholder relationships.
Deliver a 360° engagement process with our Engagement Portal.

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Engage with stakeholders across projects and public consultation.

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Manage stakeholder engagement across regulated services, programmes and day-to-day operations.
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Stakeholder engagement software for Ireland Energy projects

Tractivity is a purpose-built stakeholder engagement platform for regulated energy infrastructure projects in Ireland, including offshore wind, EirGrid grid development, onshore wind, solar, battery storage, gas infrastructure, and data centre grid connections.

It provides a secure, auditable system for managing public consultation, stakeholder communication, issue tracking, and regulatory reporting across the full lifecycle of an energy project, designed to meet the requirements of Ireland's planning and regulatory environment.

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Trusted by energy, utilities and renewables organisations across Ireland, the UK, Europe and beyond

For regulated energy infrastructure projects requiring formal consultation, Tractivity provides a structured system of record for stakeholder engagement.

In regulated energy environments, structured stakeholder engagement is not optional; it forms part of the evidential basis of planning approval and regulatory compliance under the Planning and Development Act 2024 and Marine Area Planning legislation.

Unlike generic CRMs or survey tools, purpose-built platforms are structured around the requirements that energy infrastructure projects in Ireland must follow. Engagement is not simply recorded - it is managed in a way that can withstand scrutiny from An Bord Pleanála, the Marine Area Regulatory Authority (MARA) and the Commission for Regulation of Utilities (CRU).

Tractivity provides a single source of truth: a secure platform to manage stakeholder engagement, projects and public consultation in one place.

It helps teams demonstrate transparency, track feedback and evidence compliance, so organisations can focus on delivering positive outcomes and maintaining trust.

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Why Irish energy projects require specialist engagement software

Energy infrastructure projects in Ireland operate within formal planning and regulatory frameworks, including An Bord Pleanála under the Planning and Development Act 2024, MARA maritime area consent for offshore wind, EirGrid and ESB Networks grid connection applications, and CRU licensing. 

These frameworks impose specific requirements on how stakeholder engagement is conducted, documented and reported.

Projects must be able to demonstrate:

  • Statutory consultation across Part 8, Strategic Infrastructure Development and Marine Area Planning processes, with defined response handling obligations
  • Complete audit trails showing how representations were considered, meeting An Bord Pleanála's evidentiary standards
  • Traceable records linked to communities, landowners, TDs, Senators, county councillors and statutory consultees
  • Regulatory reporting aligned with An Bord Pleanála, MARA, EirGrid and CRU requirements
  • Engagement continuity across project lifecycles that commonly span five to fifteen years
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Spreadsheets and general-purpose CRMs are not designed for this level of accountability. As consultation volumes increase, commonly into the thousands of responses across multiple statutory phases, fragmented systems introduce risk.
Regulated energy projects in Ireland require engagement infrastructure built specifically for scrutiny, compliance and scale.
 
How the options compare for Energy projects

What does Tractivity do for energy stakeholder engagement in Ireland?

Tractivity provides energy teams in Ireland with a single, secure and auditable system for all stakeholder engagement activity.

In regulated Irish energy contexts, stakeholder engagement software is not simply a communications tool; it is a compliance infrastructure. Tractivity is built accordingly.

Public consultation management
Capture and log all consultation responses, digital and non-digital, against individual stakeholder records. Categorise issues across multiple consultation phases and generate audit-ready reports meeting the evidential standards of An Bord Pleanála and MARA.
Stakeholder database and mapping
Maintain a centralised database covering coastal and rural communities, landowners, EirGrid and ESB Networks contacts, statutory consultees (EPA, NPWS, Inland Fisheries Ireland), elected representatives (TDs, Senators, county councillors) and local authority officials. Map stakeholders using Eircodes, project phases or issue categories.
Compliance and audit trail
Every interaction is time-stamped and linked to a stakeholder record, creating a complete and searchable audit trail for An Bord Pleanála submissions, MARA consent applications and EirGrid grid connection approvals. Fully compliant with EU GDPR, supervised by Ireland's Data Protection Commission (DPC).
Multi-phase project continuity
From maritime area consent through An Bord Pleanála approval, grid connection and construction to operation, Tractivity maintains continuity of stakeholder records and engagement history across all project phases, even as internal teams change.
Reporting for regulators and planning authorities
Generate structured reports aligned with Irish regulatory requirements, reducing the administrative burden of compiling consultation evidence for An Bord Pleanála submissions, MARA consent applications and CRU licence conditions.
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Data security, compliance and governance you can rely on

Tractivity holds both ISO 27001:2022 and Cyber Essentials Plus accreditations and is cloud-based in a highly secure environment powered by Microsoft Azure. 

Our system meets the latest HIPAA standards, is monitored 24/7/365 and includes:

  • EU GDPR-compliant data handling, supervised by Ireland's Data Protection Commission (DPC)
  • Secure hosting with EU-based data options available for Irish public sector organisations requiring data sovereignty within the European Economic Area
  • Full audit trails of stakeholder interactions meeting Irish planning and regulatory evidentiary standards
  • Structured reporting to support An Bord Pleanála, MARA and CRU regulatory scrutiny

Our software gives Irish energy teams confidence that stakeholder engagement activity is not only effective, but properly evidenced and defensible.

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Who can use Tractivity for energy stakeholder engagement in Ireland?

  • Offshore wind developers managing MARA consent, An Bord Pleanála approval and community engagement
  • EirGrid, ESB Networks and Gas Networks Ireland teams responsible for grid development consultation
  • Renewable energy developers requiring auditable records for statutory consultation under the Planning and Development Act 2024
  • Compliance and regulatory affairs functions needing audit trails for CRU licensing and An Bord Pleanála submissions
  • Planning and environmental consultancies delivering stakeholder programmes on behalf of Irish energy clients
  • Data centre developers managing grid connection consultation and community engagement
 
It is not designed for informal engagement activity, small-scale community projects or organisations seeking a general-purpose marketing CRM.

Proven results with leading energy organisations

The following case studies are drawn from Tractivity's existing UK client base and are directly relevant to Irish energy organisations facing the same challenges. Irish equivalents are referenced where applicable.
Supporting large-scale and system adoption

National Grid

National Grid replaced fragmented stakeholder data (spreadsheets, emails and notes) with one SRM platform that their teams actually use. Tractivity enabled them to:

  • Centralise stakeholder records across the business in one single source of truth
  • Deploy the system on a user-first approach with a phased rollout and strong user support
  • Have the flexibility needed to adapt the system without heavy IT effort

The result:  A unified system scaled to hundreds of users across multiple teams, improving visibility, consistency and adoption.

“Tractivity can do all the core SRM functionality really well, but it also has advanced capabilities in a simple, intuitive way - which is massively important for those using the system on a day-to-day basis.”

Improving work efficiencies and stakeholder engagement

Scottish & Southern Electricity Networks

Tractivity has equipped SSEN with a single system to engage, segment and report across thousands of stakeholders spanning two licensed distribution network areas.

  • Centralised stakeholder database replacing multiple disconnected tools
  • Smart segmentation to send the right information to the right stakeholders, eliminating unnecessary communications
  • Full interaction logging with a GDPR-compliant audit trail across all network teams

The result: Scaled from 15 to 60+ users organisation-wide, with all engagement, surveys, events and responses managed in one system.

"Tractivity has improved the way we engage with our stakeholders and manage our interactions. We now have a more consistent approach to recording stakeholder engagement across our Network teams. The system gives us access to a broad range of tools and reports, which ultimately means Tractivity delivers the results we look for in one system across our business."

Read the SSEN and more energy case studies
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SSEN

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Tractivity has improved the way we engage with stakeholders and manage interactions. The system gives us access to a range of tools and reports, which means it delivers the results we look for in one system.

Scottish Power

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Tractivity has helped us to record data in an accessible way for a large number of stakeholders.

Anglian Water

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The flexibility of the platform in managing both day-to-day and project-specific engagements, with everything seamlessly integrated, is outstanding for us.

Irish energy stakeholder management system FAQs

What is stakeholder management software for energy projects in Ireland?

Stakeholder engagement software for Irish energy projects is a dedicated platform that captures, tracks and reports all interactions between an energy organisation and its stakeholders, including coastal and rural communities, landowners, statutory consultees, An Bord Pleanála, MARA, EirGrid, ESB Networks, TDs, Senators, county councillors and supply chain partners. In regulated Irish energy environments, structured stakeholder engagement is a formal requirement for planning approval under the Planning and Development Act 2024 and the Maritime Area Planning Act 2021.

What types of Irish energy projects can use Tractivity?

Tractivity can support offshore wind (pre-application consultation, MARA consent, An Bord Pleanála SID process), EirGrid grid development and reinforcement, onshore wind and solar under Part 8 procedures, battery storage, data centre grid connections, gas infrastructure and hydropower. Any Irish energy project subject to formal planning or regulatory consultation is a relevant use case.

How can Tractivity support An Bord Pleanála planning submissions for energy projects?

Tractivity maintains a structured record of all pre-application and statutory consultation activity, logs representations received and responses provided, and generates reports that support planning submissions to An Bord Pleanála. This includes compliance with public participation requirements under the Planning and Development Act 2024 and the European Communities (Environmental Impact Assessment) Regulations.

How does Tractivity support offshore wind consenting in Ireland?

Tractivity manages the complete stakeholder engagement lifecycle for offshore wind projects in Ireland, from early community engagement and pre-application consultation through MARA maritime area consent, An Bord Pleanála Strategic Infrastructure Development approval, community benefit scheme management and operational stakeholder liaison. The platform creates the audit trail required to demonstrate compliance with public participation obligations under the Maritime Area Planning Act 2021.

Is Tractivity compliant with EU GDPR for Irish organisations?

Yes. Tractivity is fully compliant with EU GDPR as supervised by Ireland's Data Protection Commission (DPC). For Irish public sector organisations requiring data sovereignty within the European Economic Area, EU-based hosting options are available through Microsoft Azure's EU data centres. Tractivity also holds ISO 27001:2022 and Cyber Essentials Plus accreditations.

Can Tractivity handle high consultation volumes for Irish energy projects?

Yes. The platform is designed for projects generating large volumes of stakeholder interactions. It supports bulk processing, categorisation and issue tracking at scale, essential for major Irish offshore wind and grid development projects that generate thousands of consultation responses across multiple statutory phases.

Is Tractivity suitable for EirGrid and ESB Networks stakeholder engagement? Yes. Tractivity is purpose-built for the type of large-scale, multi-project stakeholder engagement programmes run by grid operators and utilities. It provides a centralised stakeholder database, multi-project management, audit trails and structured reporting — all the capabilities EirGrid, ESB Networks and Gas Networks Ireland require for community liaison, statutory consultation and regulatory reporting.
How does Tractivity compare with a CRM for Irish energy projects? Generic CRMs manage contact records but are not designed to manage statutory consultation workflows, issue resolution tracking or regulatory reporting under Irish planning and energy law. Tractivity is purpose-built for stakeholder engagement in environments where documentation and accountability are critical, including the specific evidential standards required by An Bord Pleanála and MARA.

See how Tractivity supports regulated Energy infrastructure

If you are planning or delivering a regulated energy infrastructure project and require structured stakeholder engagement and public consultation software, request a tailored demonstration to see how Tractivity supports energy teams in practice.

Request a personalised demo to see how Tractivity can support your teams and projects.

 

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