Accessibility Statement for Tractivity SRM Platform

This accessibility statement applies to the Tractivity Stakeholder Relationship Management (SRM) platform provided by Tractivity Limited.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.

Tractivity is partially conformant with WCAG 2.2 Level A. Partial conformance means that while many features of the platform meet the accessibility standard, some parts of the content and functionality do not yet fully conform.

As part of our ongoing commitment to accessibility, Tractivity Limited is actively working towards alignment with WCAG 2.2 Level AA across the platform. We anticipate that enhanced accessibility improvements will be available to all users by the end of 2026.

Measures to support accessibility

Tractivity Limited takes the following measures to support accessibility within the Tractivity platform:

• defining and assigning clear accessibility objectives and responsibilities
• incorporating accessibility considerations into platform development and testing
• using recognised accessibility testing tools and internal quality assurance processes
  
  

Feedback and contact information

We welcome feedback on the accessibility of Tractivity. If you encounter any accessibility barriers or require information in an alternative format, please contact us:

Email: enquiries@tractivity.co.uk

We aim to respond to accessibility‑related enquiries within five business days.

Compatibility with browsers and assistive technology

Tractivity is designed to be compatible with the following browsers and assistive technologies:

• Google Chrome on Windows and macOS

• Microsoft Edge on Windows and macOS

• Safari on macOS

• NVDA screen reader on Windows

Tractivity is not currently compatible with:

• Internet Explorer

• browsers more than three major versions out of date

• mobile operating systems released more than four years ago
  
  

Technical specifications

The accessibility of Tractivity relies on the following technologies in combination with web browsers and assistive technologies:

• HTML

• Microsoft Blazor

• CSS

• JavaScript

These technologies are used to support conformance with applicable accessibility standards.

Limitations and alternatives

Despite our best efforts to ensure accessibility across the Tractivity platform, some limitations remain. We are actively working to address these areas. If you experience issues not listed below, please contact us using the details provided.

Known accessibility limitations include:

1. Certain drag‑and‑drop functions do not currently support full keyboard accessibility. This affects areas including:

   • transferring emails via the Microsoft Outlook integration

   • uploading document attachments to stakeholder records, although desktop locations can be accessed using keyboard navigation

   • event and newsletter branding configuration

   • land configuration, including boundary layers

2. Keyboard navigation is not currently supported for drawing boundaries within Tractivity’s geospatial mapping tools, including the Google Maps component.

3. Keyboard interaction is not fully supported when designing surveys, including the creation of questions and routing logic.

4. Some parameter selection functions within Tractivity’s Report Centre are not currently accessible using a keyboard alone.
   
   

Assessment approach

Tractivity Limited assessed the accessibility of the Tractivity platform using a self‑evaluation approach, supported by assistive technology testing tools including:

• Job Access with Speech (JAWS) v2021

• Dragon Naturally Speaking v15.3

• ZoomText v 2021

• ZoomText Fusion
  
  

Statement creation date

This statement was created in April 2026.