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The single source of truth for all stakeholder management & engagement.
The complete set of features for effective stakeholder management.
Capture feedback, track issues and commitments and analyse sentiment to improve planning and outcomes.
Your stakeholder data protected by ISO 27001, Cyber Essentials Plus, NHS DSPT and full GDPR compliance.
Design surveys and custom forms to capture stakeholder feedback.
AI-powered dashboards and 150+ pre-built reports to unlock actionable stakeholder insights.
Our onboarding process and dedicated ongoing customer support to help you deliver impact.
Track, understand and take action on your stakeholder relationships.
Deliver a 360° engagement process with our Engagement Portal.

You’re the expert. We’re the software, and the home of stakeholder engagement.

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Learn why leading organisations trust Tractivity.

Support patient involvement and work effectively with a wide-ranging number of stakeholders.
Build community trust and support positive outcomes across projects.

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Effectively manage and listen to your stakeholders and show them they are being heard.
Engage with stakeholders across projects and public consultation.

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Manage and build long-term relationships with your stakeholders.

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Manage multiple clients and their projects in one centralised system with a full engagement audit trail.
Manage stakeholder engagement across regulated services, programmes and day-to-day operations.
Understand what makes your institution unique and support its growth.

You’re the expert. We’re the software, and the home of stakeholder engagement.

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Learn why leading organisations trust Tractivity.

Read our customer success stories and discover how our clients are delivering impact with Tractivity.
The step-by-step guide to building an effective stakeholder engagement plan, with template.
Thought-provoking views and helpful insights from engagement experts on stakeholder engagement.
Helpful tips, guides and articles about stakeholder engagement, project management and more.
Learn how to identify, categorise and prioritise your stakeholders with our complete guide.
Empower sustainable engagement with AccountAbility's framework and Tractivity's system.
Understand your stakeholders' needs, interests and influence with our practical framework.
Free guides, whitepapers, templates and more to help you deliver sustainable outcomes.
Reach the people that matter to you with Mapolitical and Tractivity.

You’re the expert. We’re the software, and the home of stakeholder engagement.

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Learn why leading organisations trust Tractivity.

Rate your organisation across five categories in minutes and get an instant score with tailored recommendations.
Everything you need to meet Ofwat's expectations and show how customer insight shapes your delivery.
Calculate the time your team loses to manual admin into a defensible number for the board.
Your complete six-part toolkit for planning, running, and documenting your stakeholder engagement.
Understand the legal test for a fair consultation, and self-audit your consultation to see where it's vulnerable.
Explore free, practical resources for managing stakeholder engagement and delivering effective consultation.
You’re the expert. We’re the software, and the home of stakeholder engagement.
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Learn why leading organisations trust Tractivity.
All of Tractivity's Stakeholder Engagement Events.
The 2026 Event is on September 15th. Sign up now to save your spot for free, limited spaces!
Explore talks and presentations from this year’s event.
View keynotes and real-world case studies from the summit.
Watch the sessions and insights from our live event.

One platform, full SRM functionality and transparent pricing.

Tractivity gives your team the complete stakeholder management toolkit, from surveys and events to mapping and reporting, all within a single SRM licence with no paid add-on modules inside the platform.

Trusted by organisations including HM Treasury, the Welsh Government, NHS trusts and integrated care boards, National Grid and EDF.

Talk to our team
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Every module built
and hosted

Core platform built and hosted on Microsoft Azure UK, with EU data storage option, your stakeholder record stays in one system

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150+ reports
included

PDF, Excel, CSV and dashboards as standard, with Power BI integration coming in 2026

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UK/EU data storage

UK and EU data storage ISO 27001:2022 and Cyber Essentials Plus certified, UK and EU GDPR compliant

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Unlimited support

UK-based Client Success Managers, dedicated support time

What sets Tractivity apart

Some stakeholder management platforms price surveys, communications or events as separate modules, or route them through third-party tools… With Tractivity, surveys, communications and events are built into the core platform rather than priced as add-ons, and hosted on secure servers, so your stakeholder record stays in one system instead of split across separate providers.

Built in

Surveys and newsletters


Send unlimited surveys and newsletters directly from the platform. Responses link to individual stakeholder profiles automatically, with sentiment analysis that categorises feedback and surfaces key themes, all without sending data to a third-party survey tool. 
Built in

Event Management


Plan, manage, and track events
including workshops, seminars, conferences, and Q&A sessions. Handle attendee registrations, link events to engagement objectives, and report on outcomes, all within one platform with no external tools required. 
Built in

Stakeholder mapping


Map stakeholders across attributes such as interest, influence, relationship, sentiment, or add your own custom attributes. Create multiple mappings, generate visual charts that compare up to three attributes, and track how positions shift over time.  

Transparent pricing for the complete platform

No tiers, no per-user feature gates within the SRM licence.
Your subscription gives you full access to the core platform, its integrations, and support service.
You simply choose the number of users and projects; the licence scales with those. The Engage-360 public engagement portal, where your programme needs one, is scoped and priced separately.

Enterprise Subscription

Billed annually. Scales with user licences and projects.

Licence fee is based on the number of users and projects. Includes every feature listed below within the SRM licence, with no gated tiers inside the platform.

from £9,495 per year         

No paid add-ons within the licence

    Full-feature access for every user
    Full module and feature access
   Event management and registrations
    150+ configurable reports
   All integrations (Outlook, Power BI*,  Zapier, API)
   Unlimited storage; UK default, other regions on request
    Onboarding and training programme

*Coming 2026

    Full-feature access on every project
    Unlimited newsletters and surveys
    Stakeholder mapping tools
    AI summary and sentiment analysis
    Dedicated UK-based Client Success Manager
    Unlimited client support time
   ISO 27001:2022 and Cyber Essentials Plus

Request your free demo
See full feature list

Every feature, every subscription

Here is the full breakdown of what you get with your Tractivity Enterprise subscription, all included in the licence fee below.
(The Engage-360 public portal is scoped and priced separately.)

Platform access

   Full-feature access for every user
   Full-feature access on every project
    Full access to all modules and functionality
    Dedicated UK-based Client Success Manager
    Mobile responsive design
    Complete communication suite (newsletters, surveys and event management)
    Stakeholder mapping tools
    MS Outlook add-in
    Multi-factor authentication and single sign-on
   Unlimited storage; UK default, other regions on request
    Unlimited client support time

 

Reporting

    Over 150 reports (PDF, Excel and CSV)
    Qualitative, quantitative and sentiment analysis
    Configurable reports and templates
    Dashboards
    Report email subscriptions
    Map visualisations
   MS Power BI integration, coming 2026





 

Data insights

    Google mapping
    Stakeholder mapping (multiple views)
    AI sentiment analysis
    Survey analytics
    Issue tagging
    Trend analysis

 

Communications

    UK and EU GDPR compliance
    Use of client-verified email domains
    Newsletter templates
    Unlimited newsletters
    Unlimited surveys
    Event management
    Letter generation

   

Data management

    Multi-project user segmentation
    Global project view and reporting
    Sub-projects
    Project dashboards
    Document management
    Strategic plans
    Custom tags and data fields
    Custom option categories
    Duplicate checks
    Email validation checks

   

Engagement management

    Complaint and grievance management
    Activity management
    Survey response tracking
    Issue management
    Activity calendar
    Events calendar




   

Data integration

    Bulk stakeholder importer
    MS Outlook add-in
     Drag and drop email capture
     Royal Mail address integration (UK)
    Google Places address integration (non-UK)
    Public API
    Tractivity Zapier integration
    Mapolitical integration (UK)
    Dotdigital integration

 

Account configuration

  System administration area
    User, role and permission controls
    Data field configuration
    Option category configuration
    Confidentiality settings
    Language options (English and Welsh)
    User localisation (dates and times)
    Email configuration (SPF and DKIM)

Setup and support

   Onboarding and training programme
    Dedicated UK-based Client Success Manager
    UK-based technical support
    Monthly live webinars and trainings
    Help Centre with webinars and guides
    Quarterly business reviews
    Online helpdesk
    Service SLA
    On-site or remote training
    Invitations to UK-wide workshops

 

Security

   Multi-factor authentication
    Single sign-on
    Data backups
    Data audit logs
   ISO 27001:2022 certified
   Cyber Essentials Plus certified
   NHS Data Security and Protection Toolkit, audited annually



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Trusted by teams across the UK, Ireland, the US and more

Organisations in energy, transport, education, construction, banking, healthcare, and the public sector rely on Tractivity every day.

We always receive good support from the Tractivity team with regards to developing new solutions to managing our stakeholder communications or just in response to more simple 'how do we?' type questions.

Drew Aspinwall
Newgate Communications | EDF Hinkley Point

It was key for our project that our stakeholder engagement was done in a way that was effective and comprehensive and allowed us to engage thoroughly. Tractivity has been highly effective for us and we would not hesitate to recommend the system.

Rose Rees
Midland Metro Alliance

We are very happy with the product. Tractivity being used at GWR will outlive my team and be considered a legacy project.

Stacey Lewis
First Great Western Railway

Used by organisations you know

Frequently asked questions

How much does Tractivity cost?

Tractivity subscriptions start from £9,495 per year. This covers the full SRM licence with no paid add-on modules within the platform. Your subscription scales based on the number of user licences and projects your organisation needs, so you get a tailored price without losing access to any functionality. Request a demo and we will provide a quote based on your requirements.

What is included in the subscription?

Your subscription gives you full access to every module and feature in the Tractivity platform. This includes the complete communication suite (newsletters, surveys, event management), stakeholder mapping, over 150 reports, AI sentiment analysis, all integrations, a dedicated UK-based Client Success Manager, onboarding, training, and unlimited support. There are no paid add-on modules within the SRM licence itself. The platform is hosted on Microsoft Azure, UK region by default, with EU, US and other regions available. The Engage-360 public portal, where needed, is priced separately.

Can I send surveys and manage events within Tractivity?

Absolutely. Of the platforms we compare on our comparison pages, reviewed in August 2026, several price surveys or communications as a separate module or a higher tier, and none publishes an event management module with RSVP and attendance tracking. Tractivity includes an uncapped survey module and full event management as standard. Survey responses feed directly into individual stakeholder profiles with sentiment analysis, and events can be linked to engagement objectives for complete reporting. You can manage workshops, seminars, conferences, and Q&A sessions, track registrations, and report on outcomes all from within the platform.

Is Tractivity GDPR compliant?

Yes. Tractivity is fully compliant with both UK and EU GDPR requirements. Data is hosted on Microsoft Azure, UK region, with EU, US and other regions available on request, and protected by comprehensive access controls. The platform is accredited to ISO 27001:2022 and Cyber Essentials Plus.

Where is my data stored?

Data is hosted on Microsoft Azure, UK region by default, with alternative regions such as the EEA and the USA available on request. All data is encrypted in transit and at rest, backed up, and protected by full audit logs, multi-factor authentication, and single sign-on.

What support do I get? Every Tractivity subscription includes a dedicated UK-based Client Success Manager, unlimited support time from our UK-based technical team, an onboarding and training programme, quarterly business reviews, access to our Help Centre with webinars and guides, an online helpdesk, a service SLA, on-site or remote training options, and invitations to UK-wide workshops. Support is not metered or rationed; your team can reach out as often as needed.
Can Tractivity integrate with our existing tools? Yes. Tractivity integrates with MS Outlook (via an add-in for logging emails directly to stakeholder records), Microsoft Teams, MS Power BI (via scheduled exports today, with in-platform report building launching autumn 2026), Zapier (connecting to thousands of third-party applications), Dotdigital, Mapolitical (for UK political stakeholder data), Google Maps, Royal Mail and Google Places (for address validation), and offers a public API for custom integrations.
Is Tractivity available on the G-Cloud framework? Yes. Tractivity has been listed on the G-Cloud framework since G-Cloud 11 in 2019, across five successive frameworks as a Government Commercial Agency supplier (formerly the Crown Commercial Service), with two services on the Digital Marketplace, which makes procurement straightforward for public sector organisations including NHS trusts, local authorities and government departments. Talk to us for a quote in the framework format you need.
How does Tractivity compare to Jambo or Simply Stakeholders?

Based on Jambo's published material, reviewed August 2026, Tractivity publishes four things Jambo doesn't: in-platform newsletters (Jambo's mass mailer is marked coming soon); consultation surveys with AI-powered analytics (Jambo routes surveys through third-party integrations); event management with attendee registration and attendance tracking (Jambo publishes no module); and stakeholder mapping on interest, influence, sentiment, relevance and custom attributes (Jambo segments through tags, custom fields and Esri map viewers). Jambo publishes a native Esri ArcGIS Pro integration and a location-based contact type; Tractivity does not.

On UK-specific credentials, the published positions differ:

Jambo: ISO 27001 and ISO 27017; UK data hosting; support to 11pm UK time from a team including IAP2-certified professionals. It states that its Cyber Essentials Plus application is underway and that it is listed on G-Cloud 15.

Simply Stakeholders: ISO 27001 and SOC 2; Microsoft Azure UK and EU regions. It publishes no support hours, no Cyber Essentials Plus and no NHS Data Security and Protection Toolkit position.

Tractivity: UK headquartered; ISO 27001:2022, Cyber Essentials Plus and NHS DSPT audited annually; on G-Cloud since 2019 (G-Cloud 11), five frameworks; Microsoft Azure with the UK region as the default; a named UK-based Client Success Manager and unmetered support in UK and EU working hours.

Ask every supplier for its certification scope, hosting region and support hours in writing.

Based on publicly available information published by Jambo and Simply Stakeholders, reviewed August 2026. Sources: jambo.cloud and simplystakeholders.com. Diarised for quarterly re-check.

How long does it take to get started? Your dedicated Client Success Manager will guide you through a structured onboarding programme that includes system configuration, data import, and tailored training for your team. Most organisations are fully operational within four to six weeks, depending on the complexity of their data migration needs, and a minimum of 20 hours of onboarding support is included as standard.

See Tractivity in action

Book a personalised demo, and we will show you exactly how Tractivity works for your organisation and your sector.
Request your free demo