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Overview
The single source of truth for all stakeholder management & engagement.
Complete Features
The complete set of features for effective stakeholder management.
Feedback & Issue Management
Capture feedback, track issues and commitments and analyse sentiment to improve planning and outcomes.
Data Security & Compliance
Your stakeholder data protected by ISO 27001, Cyber Essentials Plus and full GDPR compliance.
Surveys & Consultation
Design surveys and custom forms to capture stakeholder feedback.
Reportings & Dashboards
AI-powered dashboards and 150+ pre-built reports to unlock actionable stakeholder insights.
Customer Service & Support
Our onboarding process and dedicated ongoing customer support to help you deliver impact.
Stakeholder Mapping
Track, understand and take action on your stakeholder relationships.
Engage-360 Portal
Deliver a 360° engagement process with our Engagement Portal.
However you engage

You’re the expert. We’re the software, and the home of stakeholder engagement.

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Discover the Benefits

Learn why leading organisations trust Tractivity.

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Healthcare
Support patient involvement and work effectively with a wide-ranging number of stakeholders.
Government
Build community trust and support positive outcomes across projects.

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Nonprofits
Effectively manage and listen to your stakeholders and show them they are being heard.
Energy
Engage with stakeholders across projects and public consultation.

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Transport
Manage and build long-term relationships with your stakeholders.

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Communication Agencies
Manage multiple clients and their projects in one centralised system with a full engagement audit trail.
Utilities
Manage stakeholder engagement across regulated services, programmes and day-to-day operations.
Education
Understand what makes your institution unique and support its growth.
However you engage

You’re the expert. We’re the software, and the home of stakeholder engagement.

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Discover the Benefits

Learn why leading organisations trust Tractivity.

Book a Demo
Case Studies
Read our customer success stories and discover how our clients are delivering impact with Tractivity.
Free Stakeholder Engagement Plan
The step-by-step guide to building an effective stakeholder engagement plan, with template.
Webinars & Videos
Thought-provoking views and helpful insights from engagement experts on stakeholder engagement.
Tractivity Blog
Helpful tips, guides and articles about stakeholder engagement, project management and more.
Free Stakeholder Mapping Guide
Learn how to identify, categorise and prioritise your stakeholders with our complete guide.
AccountAbility Partnership
Empower sustainable engagement with AccountAbility's framework and Tractivity's system.
Free Stakeholder Analysis Guide
Understand your stakeholders' needs, interests and influence with our practical framework.
Resources
Free guides, whitepapers, templates and more to help you deliver sustainable outcomes.
Policatal Data
Reach the people that matter to you with Mapolitical and Tractivity.
However you engage

You’re the expert. We’re the software, and the home of stakeholder engagement.

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Find out more

Learn why leading organisations trust Tractivity.

Book a Demo
Stakeholder Engagement Scorecard
Rate your organisation across five categories in minutes and get an instant score with tailored recommendations.
PR24 Customer Engagement Evidence Pack
Everything you need to meet Ofwat's expectations and show how customer insight shapes your delivery.
ROI of Engagement Calculator
Calculate the time your team loses to manual admin into a defensible number for the board.
Stakeholder Engagement Toolkit
Your complete six-part toolkit for planning, running, and documenting your stakeholder engagement.
Consultation Compliance Kit
Understand the legal test for a fair consultation, and self-audit your consultation to see where it's vulnerable.
Browse practical toolkits
Explore free, practical resources for managing stakeholder engagement and delivering effective consultation.
However you engage
You’re the expert. We’re the software, and the home of stakeholder engagement.
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Discover the Benefits
Learn why leading organisations trust Tractivity.
Book a Demo
Events Overview
All of Tractivity's Stakeholder Engagement Events.
This Year's Event
The 2026 Event is coming soon! Sign up now to save your spot.
2025 Event
Explore talks and presentations from this year’s event.
2024 Event
View keynotes and real-world case studies from the summit.
2023 Event
Watch the sessions and insights from our live event.

Stakeholder management software for UK infrastructure and regulated industries

Tractivity, the UK stakeholder relationship management (SRM) platform, gives infrastructure and regulated organisations a defensible record of every stakeholder interaction. Built for the scrutiny of Ofgem, Ofwat, the Planning Inspectorate and FOI, and trusted by National Grid, EDF and Anglian Water for exactly that job

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View our pricing
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What does compliance mean for infrastructure stakeholder engagement?

For a regulated infrastructure organisation, compliant engagement means being able to evidence it. The Planning Act 2008 sets statutory consultation requirements for nationally significant projects, and the Gunning Principles establish standards for fair public consultation. In addition, sector regulators such as Ofgem and Ofwat expect stakeholder engagement to shape business plans and to be evidenced on request. Add UK GDPR and section 172 of the Companies Act 2006, and the question stops being ‘did we engage?’ and becomes ‘can we prove it, years later, after the people who did the work have moved on?’

A DCO examination can ask a project team to evidence engagement that happened five years and three staff changes ago. Spreadsheets don’t survive that.

Tractivity gives organisations a single source of truth for stakeholder engagement, turning every interaction, piece of feedback and decision into evidence that can be retrieved in minutes.

Energy industry project compliance

Turn everyday engagement into a complete audit trail

Reporting is ready when the regulator asks.
150+ pre-built reports cover board, regulator and FOI responses, with AI Sentiment Analysis and AI Summarise turning the raw record into insight. All AI runs inside Tractivity’s Microsoft Azure environment and customer data is never used to train models.
Issues and commitments are tracked to closure.
Issue Management tags each concern positive, negative or neutral, tracks it through a traffic-light status and links it to the action taken, so a commitment made at a community event in year one is still visible at examination in year four.
Every interaction is logged against the stakeholder it relates to.
Emails, calls, meetings, survey responses, event attendance and mailshot replies, with mail synchronisation capturing inbound replies automatically. The record is date-stamped, filterable and exportable.
One stakeholder graph across every project and partner.
The same MP, landowner or parish council engaged by different teams appears as one record, not three. Role-based permissions let alliances, consultancies and client teams share visibility without sharing everything.
GDPR-safe by design.
Opt-ins and unsubscribes tracked, restrictions enforced automatically, data encrypted at rest and in transit, hosted in the UK (Microsoft Azure UK South) by default.
20% improved efficiency.
Across Tractivity's client base, teams report a 20% average efficiency improvement in stakeholder management activity, worth roughly £5,000 to £8,200 per professional per year.
 
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Which regulated organisations use Tractivity?

CS-LRG-AnglianWaterAnglian WaterAnglian Water manages 13,000+ stakeholders across major infrastructure programmes, including NSIP. By centralising stakeholder data, communications and consultation records, it can capture feedback, maintain auditable engagement and provide regulatory evidence with ease.
Read the case study
cover_edf-large-2EDF EnergyEDF Energy runs the Hinkley Point C and Sizewell C consultation programmes on Tractivity, logging 30,000 stakeholder issues with a 100% response rate, evidencing 650+ events and managing more than 130,000 stakeholder engagements from a single platform.
Read the case study
cover_ssen-largeScottish & Southern Electricity NetworksSSEN manages thousands of stakeholder relationships across two electricity distribution licence areas in Tractivity, scaling from 15 to 200+ users and provides a consistent, GDPR-compliant way to record, report on and evidence engagement.
Read the case study

Is Tractivity accredited for regulated procurement?

Tractivity meets the procurement, security and accessibility requirements expected by regulated industries, helping organisations buy with confidence.

  • ISO 27001:2022, the current international information security standard
  • Cyber Essentials Plus, NCSC-backed and required for many UK government contracts
  • Achilles UVDB Silver Plus, the utilities pre-qualification scheme
  • UK G-Cloud Framework, Crown Commercial Service supplier
  • NHS DSPT, annually audited
  • Annual independent penetration testing by a CREST-approved organisation
  • WCAG 2.2 Level A today, on track for Level AA in 2026, with Welsh language support for organisations under Welsh Language Standards
View all security credentials
Data security

What does Tractivity cost?

Tractivity SRM for Ireland

Tractivity starts at £9,495 per year, all-inclusive, with no caps on stakeholder records, communications sent or engagements captured, and no hidden costs.

Implementation takes four weeks from contract signed to live launch with a dedicated Client Success Manager and a minimum 20 hours of onboarding.

See what a defensible consultation record looks like, built around how your team already works.

Book a demo

Frequently asked questions

What is the best stakeholder management software for regulated industries in the UK?

The strongest fit is a purpose-built SRM platform with an exportable audit trail, UK data residency and the accreditations regulated procurement requires. Tractivity has supported the UK’s most regulated organisations for 25 years, including National Grid, EDF, Anglian Water and HM Treasury, and holds ISO 27001:2022, Cyber Essentials Plus and Achilles UVDB Silver Plus.
Can Tractivity evidence consultation for a DCO or NSIP examination?

Yes. Every interaction, issue and commitment is logged against the stakeholder and consultation stage it relates to, date-stamped and exportable, supporting compliance with the Planning Act 2008 and the Gunning Principles. EDF’s Hinkley Point C and Sizewell C programmes and Anglian Water’s CWWTPR are run this way.
How does Tractivity support RIIO and Ofwat price review submissions?

Engagement evidence is captured as work happens, so a price control submission draws on the full record, who was engaged, what they said, how sentiment moved and what changed as a result, rather than a retrospective reconstruction.
Is stakeholder data held in the UK?

Yes, UK data residency on Microsoft Azure UK South is the default, with EEA, US and other regions available. Data is encrypted at rest and in transit, and access is controlled through role-based permissions at project, module and record level.
Does it work across alliance and consultancy delivery models?

Yes. Multiple partners work from one shared stakeholder record with permissions controlling who sees what. The Midland Metro Alliance runs seven delivery partners and multiple local authorities through a single Tractivity instance.