Frequently asked questions

What is Tractivity and how does it help Irish organisations? Tractivity is a purpose-built stakeholder management and engagement platform used by local authorities, infrastructure bodies, government agencies and regulated organisations across Ireland and the UK. It replaces spreadsheets and fragmented email chains with one system for mapping stakeholders, recording engagement, tracking issues and commitments, and generating audit-ready reports, essential for organisations working under Ireland's National Development Plan, planning legislation, and EU GDPR.

Is Tractivity available for Irish local authorities and public bodies? Yes. Tractivity serves organisations across Ireland and the UK, including local authorities, national agencies, semi-state utilities and government departments. Local authorities, government bodies, and departments that run public consultations are typical users. The platform is fully GDPR-compliant and aligned with requirements set by Ireland's Data Protection Commission (DPC).

Is Tractivity GDPR compliant for use in Ireland? Yes. Tractivity is built with GDPR compliance by design, including automatic subscription management, consent tracking, complete audit trails and role-based access controls. Ireland applies EU GDPR directly through the Data Protection Commission. The EU's adequacy decision for the UK provides the legal basis for any UK-to-Ireland data transfers. Your data is hosted on Microsoft Azure in Ireland as standard, and we provide a Data Processing Agreement on request.

Does Tractivity support infrastructure and planning consultation requirements in Ireland? Yes. Tractivity is widely used by infrastructure and planning teams delivering statutory consultation. Tractivity provides a complete audit trail of stakeholder engagement, consultation records, issue and commitment tracking, and compliance reporting, all critical for defending planning applications and managing judicial review risk, which has increased by approximately 20% in Ireland in recent years.

Can Tractivity be procured through Irish public sector frameworks? We are actively working with Irish procurement channels including eTenders and the Office of Government Procurement (OGP). Please contact us to discuss the most appropriate procurement route. We can supply full documentation including ISO 9001 and ISO 27001 certifications, references, and financial information as required.

How does Tractivity differ from a generic CRM for Irish public sector organisations? Generic CRMs such as Salesforce or HubSpot are designed for commercial sales pipelines, not stakeholder engagement. Tractivity is purpose-built with stakeholder mapping by geography (ideal for planning corridors and consultation zones), multi-channel engagement tracking, consultation management, issues and commitments registers, sentiment analysis, and compliance-ready reporting - none of which generic CRMs provide out of the box for Irish public sector use.

What types of Irish organisations typically use stakeholder management software? Local authorities, national agencies, semi-state utilities, government departments running public consultations, and private infrastructure developers seeking planning consent. Any organisation that must demonstrate formal, documented engagement with communities, landowners, elected representatives or regulators benefits from a dedicated platform.

How quickly can an Irish organisation get up and running with Tractivity? Most organisations are operational within weeks. Implementation includes data migration support, staff training and dedicated onboarding. Tractivity is cloud-based with no on-premise infrastructure required. Get in touch to discuss your timeline and any specific requirements.

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