Get in touch from South Africa

Q: Do you have an office in South Africa?

No. We are a United Kingdom company with an office in Hull, and no South African entity or staff. We support South African clients from the United Kingdom.

Whether you are running public participation for an environmental authorisation, an IDP and budget process, or a mining right and social and labour plan, the first conversation is the same one. Show us what you have to evidence, and we will show you how the system records it. We have been doing that for regulated organisations since 2002.

Fill in the form below and our team will be in touch, or book a demonstration straight away.

Opening hours in South African time

Our team works United Kingdom hours. South Africa is one hour ahead of us between late March and late October, and two hours ahead for the rest of the year. A 8.30am start in the United Kingdom is 09.30am or 10.30am in Johannesburg, so we are available from mid-morning South African time into the early evening.

The booking calendar on our demonstration page defaults to the United Kingdom time zone. You can change it in the selector at the top of the calendar before you choose a slot, so you book the demonstration in your time zone.

Frequently asked questions

Do you have an office in South Africa? No. We are a company based in the United Kingdom and have no South African entity or staff. We support South African clients from the United Kingdom.

Are you B-BBEE recognised? No. We hold no recognition level, so on a tender scored under the Amended Codes we score nothing on that element. Where a bid requires it we would need a South African partner or reseller, and we are open to that conversation.

Are you registered on the Central Supplier Database? Not yet, and we will not claim otherwise.

Can our data be hosted in South Africa? The platform runs on Microsoft Azure, in the United Kingdom region by default, with European, United States and other regions available. POPIA does not require local hosting, but the National Policy on Data and Cloud and most public sector and state-owned enterprise tenders increasingly do, so raise it early and we will answer in writing. Our full position is on the security and compliance page.

Who will we actually speak to? Mark Rutter, our Sales Director, takes the first conversation. If you become a client, you are assigned a named Client Success Manager who stays with you.

How quickly can you respond to a tender? Tell us the closing date when you first write. Written answers to a security or POPIA questionnaire come back by a stated date rather than a promised number of hours, because the honest answer sometimes needs our technical director.

Get in touch from South Africa

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Opening hours in South African time

Frequently asked questions

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