UK public consultation software for local authorities
Tractivity gives council consultation and communications teams a single system to manage every engagement, capture every response, and create an audit-ready record that stands up to scrutiny.
What is public consultation software?
Public consultation software is a purpose-built platform for planning, running, and recording both statutory and non-statutory consultations. For local authorities, it replaces a patchwork of spreadsheets, shared inboxes, and survey tools with a single source of engagement data - who you consulted, when, how, and what they said. That record becomes the evidence base for every decision you publish.

What Tractivity does for local authority consultation teams
Tractivity brings every consultation, stakeholder, and response into one place.
Run any type of consultation
Statutory planning consultations, Local Development Framework reviews, neighbourhood planning engagement, budget consultations, equality impact assessments. Tractivity is configured to fit your programme.
Record every interaction
Emails, meetings, survey responses, event attendance, phone calls, and public submissions are all logged against the stakeholder they relate to. Nothing falls between systems.
Meet the Gunning Principles
The Gunning Principles set the legal standard for fair consultation in the UK: consult at a formative stage, give reasons, allow adequate time to respond, and conscientiously take responses into account. Tractivity's audit trail evidences each stage with date-stamped records and exportable reports ready for a planning inspector or public inquiry.
Mapolitical integration
Political stakeholder data updated nightly, covering local councillors, MPs, and ministers, keeps your elected representative records current without manual upkeep.
Reports in minutes
150+ pre-built reports, plus configurable dashboards, give you the committee paper evidence or officer briefing note without a day of data wrangling.
GDPR compliant by design
Every opt-in and unsubscribe is tracked automatically, restrictions enforced, and consent records held. UK data residency by default (Microsoft Azure UK South region).
Security and accreditations
For local authority procurement, Tractivity meets or exceeds the standards your IT and legal teams expect.
- ISO 27001:2022, the current international information security standard
- Cyber Essentials Plus, NCSC-backed, required for many UK public-sector contracts
- NHS Data Security and Protection Toolkit (DSPT), annually audited
- UK G-Cloud Framework, Crown Commercial Service supplier, meaning you can procure directly without a full tender exercise
- Microsoft Azure hosting, UK South region, SOC 2 compliant
- GDPR compliant by design, encrypted at rest and in transit
- Welsh language support for authorities under Welsh Language Standards
- Annual independent penetration testing by a CREST-approved organisation

Trusted by 100+ organisations in public and private sectors
Backed by over 25 years’ experience working with some of the most regulated organisations in the UK and Europe, Tractivity has supported more planning inquiries, regulatory reviews, and FOI requests than most newer entrants.













How much does Tractivity cost?
Tractivity starts at £9,495 per year, all-inclusive.
No caps on stakeholder records, consultations, communications sent, or engagements captured. There are also no setup fees or hidden costs. As a G-Cloud–listed service, you can proceed without a full procurement exercise and be live within four weeks of contract signing.
Frequently asked questions
Yes. Tractivity supports planning consultation programmes of all scales, from local planning authority consultations to Nationally Significant Infrastructure Projects examined by the Planning Inspectorate. Anglian Water uses Tractivity for its Cambridge Wastewater Treatment Plant Relocation, an NSIP with 13,000+ stakeholders tracked in the system.
Tractivity is the back-office system for managing and recording stakeholder engagement, not a public-facing portal. It works alongside your existing online consultation platform or survey tools, capturing and organising responses in one place with a full audit trail.
Yes. Tractivity is listed on the UK G-Cloud Framework (Crown Commercial Service), so local authorities and other public bodies can procure it without running a full tender exercise.
Every consent decision, opt-in, and opt-out is tracked automatically against the relevant stakeholder record. Data is held in UK-hosted Microsoft Azure infrastructure, encrypted at rest and in transit. A subject access request or deletion request can be executed directly from the system.
Four weeks from contract signed to live launch. That includes planning calls, system configuration, data import, and two × 1.5-hour training sessions with your dedicated Client Success Manager.



