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Every stakeholder, interaction and report in one platform.
The complete set of features for effective stakeholder management.
Capture feedback, track issues and commitments, and analyse sentiment to improve outcomes.
Capture and answer every resident question with Publiq and Tractivity.
Your stakeholder data protected by ISO 27001:2022, Cyber Essentials Plus and NHS DSPT, hosted on Microsoft Azure.
Design surveys and custom forms to capture stakeholder feedback.
Configurable dashboards and 150+ pre-built reports that turn your engagement record into evidence.
Reach the people that matter to you with Mapolitical and Tractivity.
Our onboarding process and dedicated ongoing customer support to help you deliver impact.
Track, understand and take action on your stakeholder relationships.
Deliver a 360° engagement process online with Engage-360, our separately priced public portal.
Outlook, Teams, Google Maps and more, all included in your subscription.
You’re the expert. We’re the software, and the home of stakeholder engagement.

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Learn why leading organisations trust Tractivity.
Support patient involvement and work effectively with a wide-ranging number of stakeholders.
Build community trust and support positive outcomes across projects.

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Effectively manage and listen to your stakeholders and show them they are being heard.
Engage with stakeholders across projects and public consultation.

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Manage and build long-term relationships with your stakeholders.

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Manage multiple clients and their projects in one centralised system with a full engagement audit trail.
Manage stakeholder engagement across regulated services, programmes and day-to-day operations.
Understand what makes your institution unique and support its growth.
Keep an audit-ready record of every stakeholder interaction, built for regulatory scrutiny.
You’re the expert. We’re the software, and the home of stakeholder engagement.

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Learn why leading organisations trust Tractivity.
Read our customer success stories and discover how our clients are delivering impact with Tractivity.
The step-by-step guide to building an effective stakeholder engagement plan, with template.
Free guides, whitepapers, templates and more to help you deliver sustainable outcomes.
Helpful tips, guides and articles about stakeholder engagement, project management and more.
Learn how to identify, categorise and prioritise your stakeholders with our complete guide.
Empower sustainable engagement with AccountAbility's framework and Tractivity's system.
Expert webinars and videos on engagement, policy and best practice, free to watch on demand.
Understand your stakeholders' needs, interests and influence with our practical framework.
Benchmark vendors and shape your specification before your procurement goes to market.
You’re the expert. We’re the software, and the home of stakeholder engagement.

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Learn why leading organisations trust Tractivity.
Rate your organisation across five categories and get an instant score with tailored recommendations.
Everything you need to meet Ofwat's expectations and show how customer insight shapes your delivery.
Calculate the time your team loses to manual admin into a defensible number for the board.
Your complete six-part toolkit for planning, running, and documenting your stakeholder engagement.
Understand the legal test for a fair consultation, and self-audit your consultation to see where it's vulnerable.
Explore free, practical resources for managing stakeholder engagement and delivering effective consultation.
You’re the expert. We’re the software, and the home of stakeholder engagement.
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Learn why leading organisations trust Tractivity.
All of Tractivity's stakeholder engagement events, past and upcoming, in one place.
Look back at the talks, workshops and speakers from our Manchester event.
Explore talks and presentations from the 2025 event.
The Stakeholder Engagement Room: Live. Six monthly sessions with Rhion Jones.
View keynotes and real-world case studies from the summit.
Watch the sessions and insights from our live event.
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Learn why leading organisations trust Tractivity.

The stakeholder management system built for effective engagement

Tractivity provides a streamlined way to manage stakeholder engagement projects and consultations. Simplify your data management so you can focus on building relationships and delivering better outcomes.

tractivity platform overview

 

Creating impact matters to every organisation.

 
Tractivity, the UK stakeholder relationship management platform, helps you engage, listen, deliver insights and achieve sustained positive outcomes across your entire stakeholder landscape. National Grid has 500+ users working from one shared stakeholder record.
 
It holds ISO 27001:2022, Cyber Essentials Plus and NHS DSPT, and has been listed on the UK Government's G-Cloud framework since G-Cloud 11 in 2019, across five successive frameworks under the Government Commercial Agency (formerly the Crown Commercial Service). Your stakeholder data is hosted on Microsoft Azure in the UK or the EU (Ireland), with US and other regions available on request.

For buyers concerned about data safety, that combination usually answers the security assurance questions before they come up. Cyber Essentials Plus is required for many central government contracts, NHS bodies need the DSPT, and a G-Cloud listing removes the need for a separate tender.
 
Discover how our cloud-based software can support all your stakeholder database needs, engagement activities and consultation projects.

Stakeholder engagement strategy for long-term impact

With Tractivity’s stakeholder management software comes clarity from one system.

Manage projects and stakeholder consultations

With Tractivity you get access to the most relevant and practical tools to deliver impactful communications to your stakeholders.

Engage and capture all interactions and run successful projects from start to finish within Tractivity. Create engaging content, monitor your entire stakeholder landscape and bring the insights you need.

Open your engagement to the public with Engage-360, our public engagement portal, which captures registrations, survey responses and consent directly into your stakeholder database. Engage-360 is a separate product, priced separately.

Tractivity gives you the tools to be creative, engaging, and to communicate your success.

Platform overview manage

 

Listen to your stakeholders

Acting on what stakeholders tell you is what builds trust.

We understand that listening well is a powerful means of communication and influence. We also understand the frustration and difficulty which can creep into your relationships when communications are inconsistent.

Our system gives you the confidence to actively listen, respond, and manage potential issues. Turn commitments into tracked items, each with an owner, a deadline and a status. Easily track, group and prioritise sentiments and issues to respond accordingly.
We make it easier for you to listen and evidence that every promise has been followed through to resolution.

Platform overview listen

 

Simplify your stakeholder engagement

Knowing how and when your stakeholders like to be communicated with enables you to foster more meaningful engagements.

Using separate tools to communicate with your stakeholders can lead to fragmented engagement. The lack of understanding of all interactions often results in the loss of opportunities. With our dashboard you have the power to analyse all activities across your engagement channels, giving you visibility against your KPIs.

Centralise your stakeholder engagement and obtain clarity to drive change.

Platform overview streamline

 

Improve your stakeholder engagement

Manage and communicate with your stakeholders more effectively. Map their level of interest and influence and segment them according to location, role, authority, credibility and other relevant criteria.

From one-on-one communication to mass distribution lists, our system enables you to engage with each stakeholder group in the best way according to your segmentation.

Tractivity captures all your stakeholder interactions along with each project or consultation phase, so you can understand how the engagement with your project evolves over time.

Support better results for your projects with Tractivity.

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AI-Powered Stakeholder Management

Managing stakeholder relationships is now smarter and more efficient with Tractivity’s AI-driven capabilities (and you stay in control).
Our intelligent tools streamline processes, eliminate manual work, and enhance data accuracy, so you can focus on what matters most.

icon-AIStakeholder detection
Our AI-driven system automatically identifies stakeholders from emails, so no key contact is overlooked. Whether you use our Outlook add-in or shared mailbox, Tractivity quickly detects new and existing stakeholders and adds them to your database.
icon-AIDuplicate record prevention
Keep your database clean and organised with AI-powered duplicate detection. Tractivity instantly flags potential duplicate records, giving you the option to merge or update existing data instead of creating redundant entries.
icon-AISurvey response analysis
Understanding stakeholder sentiment is easier than ever. Our AI-driven tools analyse and summarise survey feedback, allowing you to quickly grasp key insights and prioritise actions based on stakeholder input.

Save time, increase productivity and focus on what matters. We can help you:

One record, every team
Everyone works from the same stakeholder record across projects and departments, so nothing lives in someone's inbox. SSEN started with 15 users in 2018 and now has over 200. Tractivity allows you to focus on one single system to manage all your stakeholder engagement, eliminate fragmented data and reduce manual interventions.
Avoid risks and costs
By actively engaging with your stakeholders when and how they prefer you will learn about their perspectives. This will help you foresee potential issues and identify risks before they become threats, saving you time and money.
Deliver sustainable outcomes
Tractivity facilitates stakeholder collaboration and delivers actionable insights for improved decision-making. With Tractivity you can deliver meaningful data and directly contribute to your organisation's goals.

Tractivity allows us to easily work on projects from beginning to end with clear visibility at each point.  It is designed specifically for stakeholder engagement which is why it is the best tool for EDF.

Immy Sibly
Hinkley Point C, EDF Energy

100% response rate
 
Tractivity facilitates stakeholder collaboration and enables you to build a clear picture of your stakeholders.
EDF Energy managed to obtain a 100% response rate and over 130,000 stakeholder engagements using Tractivity.

Read the case study

Start your journey towards effective stakeholder engagement

Discover why organisations like the NHS, Scottish Power Renewables, Heathrow Airport, the Department for Transport and many more trust Tractivity for improved stakeholder management.

 

Service and Support

Common questions about Tractivity

What does Tractivity cost?

From £9,495 per year for the SRM licence, plus £500 per additional user, with no record caps and no feature tiers. Engage-360, our public engagement portal, is a separate product, priced separately. See pricing for everything the licence includes.

Which tools does Tractivity integrate with?

Tractivity connects to Microsoft Outlook through an add-in and a shared mailbox, so emails are logged against the stakeholder automatically, and to Microsoft Teams for meetings and virtual events. It also works with Zapier, Power BI, Dotdigital, Google Maps, Mapolitical and its own REST API, all included in the subscription. See the full list of integrations.

How long does it take to get a team up and running?

Four to six weeks on average, depending mostly on how quickly your data is ready to load. A dedicated UK-based Client Success Manager runs configuration, data import and training, and support afterwards isn't metered. Large teams often roll out in stages: National Grid trained 25 users at a time.

Can we use Tractivity on a phone or tablet?

Yes, through any modern browser on a phone or tablet. Tractivity is cloud-based, so there's nothing to install or keep updated, and email templates send lighter mobile versions to stakeholders reading on their phones. There isn't a separate native app.

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