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The single source of truth for all stakeholder management & engagement.
The complete set of features for effective stakeholder management.
Capture feedback, track issues and commitments, and analyse sentiment to improve outcomes.
Capture and answer every resident question with Publiq and Tractivity.
Your stakeholder data protected by ISO 27001, Cyber Essentials Plus, NHS DSPT and full GDPR compliance.
Design surveys and custom forms to capture stakeholder feedback.
AI-powered dashboards and 150+ pre-built reports to unlock actionable stakeholder insights.
Reach the people that matter to you with Mapolitical and Tractivity.
Our onboarding process and dedicated ongoing customer support to help you deliver impact.
Track, understand and take action on your stakeholder relationships.
Deliver a 360° engagement process online with our public Engagement Portal.
Outlook, Teams, Google Maps and more, all included in your subscription.
You’re the expert. We’re the software, and the home of stakeholder engagement.

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Learn why leading organisations trust Tractivity.
Support patient involvement and work effectively with a wide-ranging number of stakeholders.
Build community trust and support positive outcomes across projects.

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Effectively manage and listen to your stakeholders and show them they are being heard.
Engage with stakeholders across projects and public consultation.

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Manage and build long-term relationships with your stakeholders.

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Manage multiple clients and their projects in one centralised system with a full engagement audit trail.
Manage stakeholder engagement across regulated services, programmes and day-to-day operations.
Understand what makes your institution unique and support its growth.
Keep an audit-ready record of every stakeholder interaction, built for regulatory scrutiny.
You’re the expert. We’re the software, and the home of stakeholder engagement.

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Read our customer success stories and discover how our clients are delivering impact with Tractivity.
The step-by-step guide to building an effective stakeholder engagement plan, with template.
Free guides, whitepapers, templates and more to help you deliver sustainable outcomes.
Helpful tips, guides and articles about stakeholder engagement, project management and more.
Learn how to identify, categorise and prioritise your stakeholders with our complete guide.
Empower sustainable engagement with AccountAbility's framework and Tractivity's system.
Expert webinars and videos on engagement, policy and best practice, free to watch on demand.
Understand your stakeholders' needs, interests and influence with our practical framework.
Benchmark vendors and shape your specification before your procurement goes to market.
You’re the expert. We’re the software, and the home of stakeholder engagement.

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Rate your organisation across five categories and get an instant score with tailored recommendations.
Everything you need to meet Ofwat's expectations and show how customer insight shapes your delivery.
Calculate the time your team loses to manual admin into a defensible number for the board.
Your complete six-part toolkit for planning, running, and documenting your stakeholder engagement.
Understand the legal test for a fair consultation, and self-audit your consultation to see where it's vulnerable.
Explore free, practical resources for managing stakeholder engagement and delivering effective consultation.
You’re the expert. We’re the software, and the home of stakeholder engagement.
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All of Tractivity's stakeholder engagement events, past and upcoming, in one place.
Look back at the talks, workshops and speakers from our Manchester event.
Explore talks and presentations from the 2025 event.
The Stakeholder Engagement Room: Live. Six monthly sessions with Rhion Jones.
View keynotes and real-world case studies from the summit.
Watch the sessions and insights from our live event.
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Learn why leading organisations trust Tractivity.
UPCOMING WEBINAR • SESSION 2 OF 6

Managing difficult stakeholder relationships

The second session of The Stakeholder Engagement Room: Live, with Rhion Jones, the Consultation Guru. Live on Monday 2 November 2026.

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What this session is about

What makes life difficult for those charged with managing an extensive stakeholder base?
Are problems situational?  The inevitable consequence of conflicting interests and objectives?
Or are they the result of changes that have disturbed long-standing relationships and affected the level of trust and confidence between organisations?
Or might they boil down to individual styles and approaches making personal relationships difficult or even impossible?

Disentangling these – and other destabilising factors requires objective analysis and a motive to improve. But is it always possible. And what happens if relationships break down irretrievably?

In this Webinar, we will focus on the challenges that many organisations encounter with difficult relationships, and hear from stakeholder management colleagues willing to share their experiences. Maybe we can also hear from people who have been regarded as difficult – or who have been affected by difficult situations.

How does it look from the other end of the telescope?
Are they being unreasonable?
Or are there systemic issues that could be addressed? 

The aim will be to encourage professional problem-solving and securing the optimum ongoing stakeholder relationships.

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Your hosts

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Read full bio
Rhion Jones The Consultation GuruRhion has advised Tractivity for many years and previously led The Consultation Institute. He writes the Ask the Guru series and spoke at The Stakeholder Engagement Day 2026 in Manchester. He opens every session in this series.Read full bio
about-vicky
Vicky Adamson Head of Customer Success, TractivityVicky chairs each session. She works with engagement teams across energy, water, transport, government and the NHS, which means she knows which questions are worth putting to the room.

Previous session

Managing difficult stakeholder relationships. Watch the recorded session, free and online. You'll leave with techniques you can use in your next difficult conversation.

Next session

The ‘stakeholder’ concept: spin or substance?
Monday 7 December 2026, 1pm UK time, free and online.

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