How is Tractivity priced?

£9,495 per year as a base contract, plus £500 per additional user per year. There are no paid modules, no hidden onboarding costs, no charges for training or support, and no record caps.

Secure government stakeholder management software

When a public-sector programme faces a regulator, an FOI request, or a scrutiny board, 'we think we engaged them' isn't good enough. You need a timestamped, auditable record, held on UK infrastructure, and accessible to the procurement team through an approved framework.

Tractivity, the UK stakeholder relationship management (SRM) platform, is built precisely for that requirement.

What accreditations does Tractivity hold?

Tractivity's security and compliance stack covers every tier of UK public-sector procurement:

ISO 27001:2022 - the current international standard for information security management
Cyber Essentials Plus - NCSC-backed, independently verified, and a requirement for many central government contracts
NHS Data Security and Protection Toolkit (DSPT) - annually audited, covering NHS and social care requirements
G-Cloud 14 - Crown Commercial Service supplier, Digital Marketplace listed
Achilles UVDB Silver Plus - utilities supply chain qualification
Annual penetration testing by a CREST-approved organisation
Microsoft Azure UK South hosting by default — with EEA, US, and other regional options available
WCAG 2.2 Level A accessibility compliance today, with Level AA on track for 2026
Welsh language support for organisations under Welsh Language Standards

Every AI feature in Tractivity runs within the same Microsoft Azure environment. Customer data is never used to train or fine-tune models.

Who uses Tractivity in government?

HM Treasury, Welsh Government, The Executive Office, Department for Transport, Companies House, Ofsted, NHS Business Services Authority, Norfolk County Council, and Social Security Scotland, among many others.

The NHS Business Services Authority chose Tractivity for the Future NHS Workforce Solution, a programme under significant external scrutiny covering 300+ NHS organisations across England and Wales. The accreditation depth was a decisive factor.

For government teams, that means:

A defensible record of who was engaged, when, how, and with what outcome, ready for board reports, FOI responses, and regulatory review
150+ pre-built reports, exportable and configurable for ministers, senior responsible owners, and audit committees
AI Sentiment Analysis and AI Summarise, running entirely within Microsoft Azure
Role-based permissions at project, module, and record level, so teams see only what they need to
GDPR-compliant communications: every opt-in, preference, and unsubscribe tracked and enforced automatically
Microsoft Teams and Outlook integrations for day-to-day workflows
Four-week implementation from contract signed to live system, with no additional onboarding fees

Frequently asked questions

Is Tractivity on the Crown Commercial Service framework?

Yes. Tractivity is listed on G-Cloud 14 via the Crown Commercial Service Digital Marketplace. Public-sector buyers can procure directly through the framework, which removes the need for a separate tender exercise in most cases.

Does Tractivity meet NHS data security requirements?

Yes. Tractivity holds NHS DSPT certification, reviewed annually. It also holds ISO 27001:2022 and Cyber Essentials Plus. All UK client data is hosted on Microsoft Azure UK South by default, and customer data is never used to train AI models.

Where is stakeholder data stored?

By default, all data is held on Microsoft Azure UK South, within the UK. EEA, US, and other regional hosting options are available for organisations with cross-border requirements.

Can different teams have different levels of access?

Yes. Role-based permissions are applied at project, module, and record level. Teams see and edit only what their permissions allow, which is essential when multiple departments or partner agencies work within the same system.

How long does implementation take?

Tractivity typically goes live within four weeks of contract signature. That includes configuration, stakeholder data import, and end-user training. There is no additional implementation fee.

Secure government stakeholder management software

Is Tractivity approved for government procurement?

What accreditations does Tractivity hold?

Who uses Tractivity in government?

What does the platform do?

How is Tractivity priced?

Why government teams choose Tractivity

Frequently asked questions

The home of stakeholder engagement. The software built around the experts who do it.