Stakeholder tracking software for energy and government
For energy and government teams producing engagement evidence for Ofgem, the Planning Inspectorate or a board, spreadsheet errors are a liability.
Tractivity, the UK stakeholder relationship management (SRM) platform, gives energy companies, government bodies and the consultancies that serve them a single, audit-ready system for the full engagement lifecycle: every stakeholder, every interaction, every commitment, tracked and retrievable.
Why stakeholder tracking matters in regulated sectors
Under Ofgem's RIIO framework, Ofwat's price review process, the Planning Act 2008 and NSIP examination requirements, organisations must demonstrate who they engaged, how, when and what they did about it. That evidence needs to be complete, retrievable and defensible, not reconstructed from inboxes and shared drives when the deadline arrives.
Gaps in the engagement record carry real consequences: failed examination, judicial review challenge, and regulatory non-compliance.
Tractivity bridges these gaps through one trusted platform.
What Tractivity does
Interaction logging across every channel
Every email, call, meeting, event, survey response and SMS is captured against the stakeholder it relates to, with a date stamp and full interaction history.
Issue management from receipt to resolution
Log, categorise, assign and track every stakeholder issue end-to-end.
AI sentiment analysis
Every interaction is tagged positive, negative or neutral, giving teams a live read on how stakeholder positions are shifting across a programme.
150+ reports, built for regulators and boards
Engagement evidence is ready before anyone asks for it. Tabular, matrix, graph, demographic, mapping and dashboard views that are configurable to your reporting requirements.
Stakeholder mapping
Visualise your landscape by influence, interest, position and sentiment. Update maps as projects evolve without losing the history of where stakeholders stood before.
Communications built in
Surveys, newsletters, event invitations and bulk emails sent directly from the platform, with every response captured back against the stakeholder record automatically.
One system across teams and projects
The same stakeholder record and project-wide view is shared across project teams, sub-consultants and agencies.
Built for the regulated environment
Energy and government buyers operate under scrutiny that most software wasn’t designed for. Tractivity is:
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UK-hosted by default. Your engagement data stays on UK servers.
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ISO 27001:2022 certified. Independently audited information security management.
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Cyber Essentials Plus certified. The standard required for many central government contracts.
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NHS DSPT compliant. For organisations working across health and social care.
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G-Cloud listed. Procure directly through the Crown Commercial Service framework, no separate tender required.
Proven at NSIP scale
Two of the UK’s most scrutinised Nationally Significant Infrastructure Projects (NSIPs) have been managed end-to-end in Tractivity, demonstrating robust and compliant engagement at scale.
EDF Energy, Hinkley Point C and Sizewell CEDF Energy managed stakeholder engagement across two of the country's most significant infrastructure developments, Hinkley Point C and Sizewell C.
Around 30,000 stakeholder issues were logged and systematically tagged, with a 100% response rate ensuring every legislative requirement was met. In total, over 130,000 engagements were delivered across more than 70,000 contacts, supported by the organisation, hosting, or attendance of over 650 events.
By taking away the manual administrative burden, EDF can focus on stakeholder engagement at the heart of the communities and get out there and listen to people.
Scottish & Southern Electricity NetworksFollowing a comprehensive market audit in 2018, SSEN selected Tractivity to consolidate fragmented engagement tools into a single, GDPR-compliant system.
What began with just 15 users has since grown to support over 200 users across the network, enabling coordinated engagement across SSEN’s two licensed areas, which serve 3.7 million homes and businesses.
Tractivity has improved the way we engage with our stakeholders and manage our interactions. We now have a more consistent approach to recording stakeholder engagement across our Network teams.
25 years supporting the UK’s most regulated organisations.













Built for energy networks, planning programmes, and public-sector procurement
Tractivity's stakeholder engagement platform offers unlimited in-time-zone support, all-inclusive pricing starting from £9,495 per year with no modular tiers or hidden fees, and complete engagement functionality, all within a single subscription.
Frequently asked questions
It gives energy teams a complete, time-stamped record of every stakeholder interaction across all active programmes, automatically linked to the stakeholder it relates to. For regulated organisations, this means engagement evidence is ready to export for Ofgem, Ofwat or the Planning Inspectorate on demand, rather than assembled manually under deadline.
CRMs track revenue and pipeline. Tractivity tracks relationships: who your stakeholders are, what they think, how their position is evolving and what your organisation has committed to them. It includes GDPR-safe bulk communications, AI sentiment analysis, issue management and consultation-specific reporting, things generic CRMs don't provide and that regulated sectors can't do without.
Yes. Tractivity is listed on the UK Government's Digital Marketplace under G-Cloud, making procurement straightforward for central and local government bodies, NHS trusts and any public sector organisation using Crown Commercial Service frameworks.
Most organisations are live within four weeks, including data import, configuration and end-user training. Tractivity's team handles the migration, so the system arrives with your full stakeholder history already in place.
ISO 27001:2022, Cyber Essentials Plus and NHS DSPT, with data UK-hosted by default. Tractivity is also listed on G-Cloud for government procurement.





